Website:
mingrow.com
Job details:
Hiring: Customer Support Executive – Software
Company: Mingrow – The Business OS
Location: Lucknow, Uttar Pradesh
Job Type: Full-Time | On-Site
Salary: ₹15,000 per month
Working Days: Monday to Saturday
Working Hours: 9:00 AM – 6:00 PM
Weekly Off: Sunday
Joining: Immediate
About Mingrow
Mingrow is a Business Operating System designed to help businesses manage their day-to-day operations through software. We are looking for a Customer Support Executive who can assist customers with software-related queries and provide effective solutions.
💼 Key Responsibilities
- Handle customer queries through calls, WhatsApp, email, and other support channels.
- Understand customer issues related to software and provide appropriate solutions.
- Guide customers on using Mingrow's software and its features.
- Troubleshoot basic software-related issues.
- Coordinate with the technical/development team for complex issues.
- Maintain proper records of customer queries, complaints, and resolutions.
- Follow up with customers to ensure issues are resolved.
- Learn and stay updated with new software features and updates.
🎯 Requirements
- B.Tech/B.E. qualification is mandatory.
- Good verbal and written English communication skills are mandatory.
- Good knowledge of software and computer applications.
- Basic understanding of software troubleshooting.
- Strong problem-solving and customer-handling skills.
- Ability to understand and explain software features clearly.
- Personal laptop is mandatory.
- Immediate joiners preferred.
- Must be willing to work full-time from our Lucknow office.
- Must be ready to attend a walk-in interview.
💰 Salary
₹15,000 per month
🕐 Working Schedule
Monday to Saturday: 9:00 AM – 6:00 PM
Sunday: Weekly Off
📍 Work Mode
On-Site | Lucknow
🚨 Important
Only B.Tech/B.E. candidates who meet all the above requirements should apply.
Candidates should be immediately available, have their own laptop, possess good English communication skills, and be ready for a walk-in interview.
📩 How to Apply
Send your updated resume to: hr@mingrow.com
For any queries, contact: 8400001748
📌 Please mention “Customer Support Executive” in the email subject line.
Click on Apply to know more.