Paarth Infrabuild Private Limited
Website:
paarthinfra.com
Job details:
Company Description Paarth Infrabuild Private Limited is a real estate company focused on redefining how real estate is perceived and developed in India, starting from Uttar Pradesh. Founded by a team of qualified professionals including engineers, chartered accountants, MBAs, and architects, the company emphasizes innovation, quality, and customer-centric development. Headquartered in Lucknow, with offices in Delhi, Noida, and Allahabad, Paarth Infrabuild is expanding across cities such as Varanasi, Kanpur, Greater Noida, and Ghaziabad, with a vision to grow throughout North India. Through its flagship subsidiary, Mentor Infrastructure Pvt. Ltd., the company is committed to creating high-quality, landmark projects that shape the real estate landscape of Lucknow and other northern cities.
Role Description The Customer Relationship Management (CRM) Manager is a full-time, on-site role based in Lucknow. The CRM Manager will oversee the end-to-end customer lifecycle, including managing inquiries, coordinating site visits, tracking leads, and ensuring timely follow-up to support sales conversion. This role involves implementing and optimizing CRM systems, maintaining accurate customer data, analyzing customer feedback, and preparing regular reports on customer engagement and satisfaction. The CRM Manager will collaborate closely with sales, marketing, and project teams to address customer concerns, streamline communication, and support smooth handover and post-sales service. The role also includes developing policies and processes that enhance customer experience and strengthen long-term relationships with buyers and investors.
Qualifications
- Candidates should possess strong Analytical Skills to interpret customer data, track performance metrics, and support decision-making.
- Candidates should possess excellent Communication skills to engage with customers, coordinate with internal teams, and manage written and verbal interactions professionally.
- Candidates should possess Sales and Market Segmentation skills to understand customer segments, support targeted outreach, and contribute to lead conversion strategies.
- Candidates should possess Project Management skills to coordinate multiple customer-related activities, manage timelines, and ensure consistent service delivery.
- Experience in real estate or related industries, particularly in customer-facing or CRM roles, is highly beneficial.
- Proficiency with CRM software and MS Office tools, along with attention to detail and strong organizational abilities, is expected.
- Bachelor’s degree in Business, Marketing, Engineering, or a related field is preferred; equivalent experience in customer relationship management will be considered.
- Ability to work on-site in Lucknow, collaborate effectively in cross-functional teams, and maintain a customer-focused mindset.
Click on Apply to know more.