ALYF
Website:
alyf.in
Job details:
Job Description – CRM Executive
● Company: Alyf.in
● Location: Goa Parra
● CTC: 4 to 5 LPA
● Notice - Immediate Joiners will be preferred
Preferred Background:
* Prior internship or exposure in CRM, customer service, real estate will be an added
advantage.
Role Overview:
We are looking for a proactive and customer-focused CRM Executive to support our Customer Relationship
Management team. The candidate will assist in handling client communication, coordination, and reporting, and operational support while ensuring a smooth customer experience.
Key Responsibilities:
* Coordinate with clients, owners, vendors, and internal operations teams.
* Handle customer communication through calls, emails, and WhatsApp professionally.
* Assist in managing client queries, follow-ups, and escalations.
* Support in maintaining CRM records and updating booking/reservation platforms.
* Prepare reports, MIS documentation, and maintain accurate data records.
* Conduct field visits and assist with coordination at SRO/government offices when required.
* Support the team in documentation and registration-related processes.
* Ensure smooth coordination across different time zones and client requirements.
* Assist in maintaining customer satisfaction and understanding luxury customer expectations.
* Support social media and online reputation management activities when required.
Requirements:
* Good verbal and written communication skills in English.
* Basic understanding of legal documentation and registration processes.
* Working knowledge of Excel, Google Sheets, and MIS reporting.
* Ability to multitask and handle responsibilities calmly and professionally.
* Strong coordination and interpersonal skills.
Click on Apply to know more.