RoofandFloor
Website:
roofandfloor.com
Job details:
Hiring: Customer Support Executive
Location: Chennai
We are looking for a proactive and customer-focused B2B Customer Support Executive to join our team. The ideal candidate will be responsible for managing business client relationships, resolving customer queries, and ensuring a smooth support experience.
Key Responsibilities:
• Handle B2B customer queries through calls, emails, and other communication channels
• Build and maintain strong relationships with business clients
• Understand customer requirements and provide timely solutions
• Coordinate with internal teams to resolve issues efficiently
• Track customer concerns and ensure proper follow-up
• Maintain accurate records of customer interactions and feedback
• Support customer retention and satisfaction initiatives
Requirements:
• 2+ years of experience in B2B customer support, client servicing, or related roles
• Excellent communication and interpersonal skills
• Strong problem-solving ability and customer-oriented approach
• Ability to manage multiple clients and priorities
• Proficiency in MS Office and customer support tools
Preferred Skills:
• Experience handling business accounts or corporate clients
• Good understanding of customer relationship management (CRM) processes
Interested candidates can share their CV at jobs@roofandfloor.com
Join us and be a part of a team focused on delivering exceptional customer experiences!
For Information Contact : +91 89258 54834
Click on Apply to know more.
