TG Developers
Website:
tgdevelopers.com
Job details:
Customer Service Representative – TG Developers
Job Summary:
Responsible for handling customer queries, coordinating site modifications, and ensuring timely resolution of customer requirements during the construction and handover stages.
Key Responsibilities:
- Attend to customer queries, requests, and concerns promptly.
- Coordinate and record customer-requested site modifications and ensure proper execution.
- Liaise with Site, Projects, Engineering, and Sales teams for modification requirements.
- Coordinate site visits and explain project-related updates to customers.
- Track modification requests from approval to completion.
- Maintain proper records of customer requests, approvals, and modifications.
- Follow up on pending customer issues and ensure timely closure.
- Coordinate during possession, snag rectification, and handover activities.
- Maintain professional and positive customer relationships.
Requirements:
- Graduate in any discipline.
- 2–5 years of experience in real estate customer service/CRM/site coordination.
- Good communication and interpersonal skills.
- Strong coordination and follow-up skills.
- Basic understanding of construction and apartment specifications preferred.
- Proficiency in MS Office.
Interested Candidates can send their resume to supriya@tgdevelopers.com
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