Rohan Lifescapes
Website:
rohanlifescapes.com
Job details:
🚀 We're Hiring | CRM Executive – Post Sales | Rohan Lifescapes | Dadar, Mumbai
Join Rohan Lifescapes and help create exceptional customer experiences!
At Rohan Lifescapes, we believe every homebuyer's journey should be seamless—from booking to possession. As a premium real estate developer, we are committed to delivering quality homes backed by exceptional customer service and operational excellence.
We're looking for a CRM Executive – Post Sales who is passionate about customer relationship management, documentation, coordination, and post-sales operations. If you're eager to build your career in Mumbai's dynamic real estate sector, we'd love to hear from you.
📍 Position Details
Position: CRM Executive – Post Sales
Location: Dadar, Mumbai
Department: Customer Relationship Management (CRM)
Employment Type: Full-Time
Experience: 2–3 Years
CTC: ₹6 LPA – ₹9 LPA ( Based on experience and interview performance )
What You'll Do
As a CRM Executive – Post Sales, you will:
✅ Maintain and update customer records in CRM/MIS and physical files
✅ Coordinate preparation of Allotment Letters, Agreements, Receipts, Demand Letters, NOCs, Lien Letters and Possession Letters
✅ Manage customer documentation, registration and stamp duty processes
✅ Coordinate with banks for home loan documentation and loan disbursements
✅ Prepare reminder letters, cancellation letters and customer communications
✅ Generate MIS reports, project summaries, revenue reports and customer databases
✅ Prepare and maintain quarterly RERA-related documentation
✅ Coordinate with Legal, Accounts, Projects and Approval teams for smooth post-sales execution
✅ Resolve customer queries and escalations while ensuring excellent customer satisfaction
✅ Ensure timely documentation and compliance throughout the customer lifecycle
What We're Looking ForQualification
Experience
- 2–3 years of experience in Real Estate CRM/Post Sales
- Experience in customer documentation, registration, banking coordination and post-sales operations will be an added advantage
Technical Skills
- CRM & Post Sales Operations
- Customer Relationship Management
- MIS & Documentation Management
- Registration & Stamp Duty Coordination
- RERA Documentation
- Loan Disbursement Coordination
- ERP/CRM Software
- MS Excel & MS Word
- Customer Service & Escalation Handling
- Stakeholder Coordination
- Communication & Interpersonal Skills
- Attention to Detail & Time Management
Why Join Rohan Lifescapes?
✨ Be part of premium residential developments across Mumbai
✨ Work alongside experienced professionals in customer relationship management and real estate operations
✨ Gain end-to-end exposure to post-sales processes and customer lifecycle management
✨ Learn, grow, and build a rewarding career in the real estate industry
✨ Collaborative, performance-driven and growth-oriented work culture
Ready to Build Your Future?
If you have the expertise and passion to deliver an outstanding customer experience, we'd love to connect with you.
📩 Apply now or share your updated resume with us at hr@rohanlifescapes.com
Click on Apply to know more.