Website:
brandcrest.in
Job details:
BrandCrest Holdings is a diversified business group committed to building agile, high-impact brands across India’s evolving business landscape. We operate through two key verticals:
- AdCrest – Our full-stack advertising and marketing powerhouse, offering services across brand activations, OOH, transit, influencer, video, and digital marketing under specialized sub-brands.
- FinCrest – Our financial advisory and compliance services vertical, delivering tax consulting, regulatory guidance, virtual CFO solutions, and business finance strategy to startups and enterprises.
About the role
This is a full-time, on-site role as a Operation Executive in AdCrest, located in Mumbai. As an Operation Executive, you will be responsible for executing field operations and coordinating with clients, vendors, and internal teams to ensure smooth implementation of advertising campaigns. You will be the primary point of contact between the company and the clients, providing excellent customer service and ensuring client satisfaction. This role requires a high level of organization, effective communication, and the ability to manage multiple tasks simultaneously.
Key Responsibilities:
Client Relationship Management:
✓ Build and maintain strong relationships with clients, understanding their needs and providing prompt assistance.
✓ Ensure client satisfaction by delivering exceptional customer service and resolving issues in a timely manner.
Campaign Execution:
✓ Coordinate and oversee the execution of advertising campaigns at various locations.
✓ Liaise with vendors, suppliers, and external agencies to ensure timely delivery of materials and services. ✓ Monitor campaign progress, troubleshoot any issues, and provide regular updates to clients and internal teams.
Field Operations:
✓ Conduct field visits to ensure the smooth functioning of campaigns and resolve on-ground challenges.
✓ Supervise and manage field staff involved in campaign implementation.
✓ Maintain accurate records of field activities, expenses, and reports.
Documentation and Reporting:
✓ Prepare necessary documents, including campaign reports, status updates, and feedback summaries. Quality Control:
✓ Ensure adherence to quality standards and brand guidelines in all campaign executions.
Specification:
Experience: 0.6months - 2yrs Operation Executive (Advertising agency experience is an added advantage) Qualification:
• Strong interpersonal and communication skills.
• Good organizational and time management abilities.
• Ability to multitask and work under pressure to meet deadlines.
• Valid driver's license and willingness to travel as required.
• Proven experience as a Field Executive or in a similar client-facing role
Perks & Benefits:
✓ Glass Door Work Culture
✓ Mentorship
✓ Flexible Hours
✓ Casual Wear (Except for Client facing Employees)
✓ Refreshment
✓ Parking
✓ Compensatory Offs
✓ Travel& Expense Reimbursement
✓ Accidental Insurance
✓ Health Insurance
✓ Company Retreats
✓ Team Building Events
✓ ESOPs
✓ Perks from Client
✓ Networking & Conference
✓ Job Training
Click on Apply to know more.