Golden Opportunities
Website:
gojobs.biz
Company:
https://www.linkedin.com/company/golden-opportunities-pvt-ltd
Seniority: Not Applicable
Industries: Banking
Job details:
Job Title – Cheque Processing – Senior Manager – Mumbai/Indore
Candidate Expectations & Responsibilities
Required 12 – 15 years' experience in Cheque Processing / Clearing / Item processing and / or Payment’s processing.
Should manage team of 50-100 FTE’s
Rich Industry Experience in Payments Domain in the Banking Sector mainly covering Cheque Processing End to End Lifecycle
Experience in Funds transfer, ACH, SWIFT, Investigations, Reconciliation, Treasury Operations
Subject matter expert in Cheque processing and delivers subject-matter expertise to customers/lower-level employees
Ensure resolution provided to client queries raised on time by team members through continuous monitoring of emails
Manage a large Team and improving team performance on various KPIs
Identify process re-engineering opportunities and invoke GB/Yellow belt projects as necessary to execute the projects.
Review performance metrics (Productivity and Quality levels) of the team to drive operations excellence
Manage client communication and ensure there is a robust communication framework with the client
Manage process / system related issues to ensure nil impact to client
Perform periodical risk review of the process to ensure controls are put in place
Adhere to all documentation and Audit requirements & regulations
Adhere to the Information Security & compliance guidelines
Create succession planning in the team and retain talent via initiatives
Reduce communication gap between onshore and offshore partners.
Review of EOD reports to ensure all the transactions for the day has been processed and there are no pending exceptions
Excellent judgement and decision-making skills, demonstrated leadership skills
Accountable for complex reporting and analysis requests
Organizes, records, process, services the production of various activities of the team
Best practices should be consistent across resources
Flexible with shifts
Click on Apply to know more.