FetchJobs.co
Company:
https://www.linkedin.com/company/fetchjobs-co
Seniority: Associate
Industries: Book and Periodical Publishing
Job details:
About The Company
Tech Data, a TD SYNNEX Company, is a global leader in IT product distribution and supply chain services. Renowned for its extensive portfolio of technology solutions, Tech Data partners with leading technology vendors and provides innovative logistics, marketing, and technical support to resellers, retailers, and corporate clients worldwide. The company is committed to fostering a dynamic and inclusive work environment that promotes growth, diversity, and excellence. With a focus on delivering exceptional value and service, Tech Data continuously invests in its people, technology, and processes to stay ahead in a rapidly evolving industry.
About The Role
The Order Processing Coordinator plays a vital role within Tech Data’s operational framework. Acting as a primary point-of-contact for Sales Teams, Country Operations Lead, Finance, and Logistics, this position ensures the seamless processing of sales orders and purchase requests. The role involves validating supporting documents, processing sales and purchase orders based on vendor and country-specific requirements, and ensuring timely release of purchase orders to vendors. The Coordinator is responsible for maintaining accurate records, adhering to service level agreements (SLAs), and facilitating effective communication between internal teams and external vendors. This position requires a detail-oriented individual with excellent communication skills, capable of managing multiple priorities efficiently while maintaining a high level of accuracy and confidentiality.
Qualifications
The ideal candidate will possess 1 to 3 years of relevant work experience in order processing, supply chain, or a related field. A Bachelor’s Degree in Business, Information Technology, Supply Chain Management, or a similar discipline is preferred. Candidates should demonstrate strong data entry skills, basic mathematical proficiency, and the ability to interpret and process complex information accurately. Effective communication skills in English and the local language are essential, along with the ability to work collaboratively across diverse teams and levels of management. The candidate must be adaptable, quick to learn new systems and technologies, and capable of working independently with minimal supervision. Additionally, maintaining confidentiality and demonstrating cultural sensitivity are critical attributes for success in this role.
Responsibilities
- Validate supporting documents and process sales or purchase order requests according to vendor line cards and country-specific requirements.
- Ensure all necessary approvals, such as GTC, ECCN, DPC, and credit checks, are obtained prior to processing orders.
- Manage and clear the order requests queue within designated SLAs to ensure timely processing.
- Submit purchase order requests upon generation of purchase requisition numbers.
- Ensure the release of completed purchase orders to vendors within SLA timelines.
- Follow up with vendors regarding order statuses and estimated delivery times.
- Coordinate with the logistics team to communicate vendor delivery requirements and timelines.
- Maintain accurate records of all order processing activities and communications.
- Identify and resolve any discrepancies or issues in the order processing workflow.
- Collaborate with cross-functional teams to improve process efficiencies and customer satisfaction.
Benefits
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your professional development through formal leadership and skill-building programs, along with access to on-demand courses.
- Elevate Your Personal Well-Being: Participate in seminars, events, and our global Life Empowerment Assistance Program to enhance your financial, physical, and mental health.
- Diversity, Equity & Inclusion: Join us in celebrating our global diversity through inclusive education, peer-to-peer conversations, and equitable growth opportunities.
- Make the Most of Our Global Organization: Network with new colleagues through our comprehensive onboarding program within your first 30 days.
- Connect with Your Community: Engage in internal, peer-led inclusion initiatives, volunteering events, and social responsibility activities.
Equal Opportunity
At Tech Data, a TD SYNNEX Company, we are committed to fostering an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. We believe that diverse perspectives and backgrounds strengthen our organization and enable us to better serve our global community. We may request voluntary gender disclosure information to support our diversity and inclusion initiatives, which will be used solely for enhancing our hiring practices and ensuring fair treatment for all candidates. We encourage all qualified applicants to apply, regardless of whether they meet every listed requirement, as we value potential and a willingness to learn.
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