Kaya Limited
Website:
kaya.in
Company:
https://www.linkedin.com/company/kaya-clinic-india
Seniority: Mid-Senior level
Industries: Consumer Services
Job details:
Company
Kaya Clinics is a leading Indian dermatology network with 80+ clinics, specializing in advanced skin, hair, and body care. With 20+ years of experience, Kaya combines scientific expertise, personalized treatment plans, skilled professionals, and digital support to deliver trusted, long-term results.
Role: Clinic Manager
A full-time, on-site role responsible for end-to-end clinic operations and service quality. Key responsibilities include:
- Managing front-desk and clinical support teams
- Overseeing appointments, client experience, and escalations
- Managing budgets, inventory, resources, and operational reports
- Ensuring safety, compliance, and efficient clinic workflows
- Training, coaching, and managing staff performance
- Tracking KPIs and driving process improvements
- Coordinating with doctors and marketing teams on clinic initiatives
Ideal Candidate
- Strong customer service and relationship-management skills
- Experience in clinic, healthcare, salon, or retail operations
- Excellent communication, organization, and problem-solving skills
- Experience in staff training and performance management
- Understanding of healthcare/dermatology workflows is preferred
- Bachelor’s degree in Healthcare Management, Business, or related field (or equivalent experience)
- Comfortable with clinic-management systems and basic reporting software
Click on Apply to know more.
