We are seeking a Customer Experience Engineer L-2 to join our team in Bengaluru. This role involves working closely with customers to troubleshoot technical issues and deliver effective solutions, focusing on the intersection of technology and customer experience.
Responsibilities:
- Collaborate with customers to understand and resolve technical challenges.
- Provide hands-on support and solutions involving advanced AI technologies.
- Help customers adopt AI-first solutions to improve their workflows.
- Work in a hybrid environment based in Bengaluru with rotational shifts.
Requirements:
- 3 to 7 years of relevant experience.
- Hands-on experience with Large Language Models (LLMs) and Agentic AI is essential.
- Ability to work effectively in a customer-facing technical support role.
Compensation: ₹20–30 LPA
