We are seeking a skilled Customer Experience Engineer L-2 to join our team in Bengaluru. This role requires 3 to 7 years of professional experience and offers a competitive salary range of ₹20 - 30 LPA.
Responsibilities:
- Collaborate with customers to understand and resolve technical issues.
- Provide high-quality support and ensure excellent customer experience.
- Work closely with internal teams to communicate customer feedback and improve product functionality.
- Analyze and troubleshoot complex technical problems.
Requirements:
- 3 to 7 years of relevant experience in customer support or engineering roles.
- Strong problem-solving and communication skills.
- Ability to work effectively in a fast-paced environment.