Freeze My Trip
Website:
freezemytrip.com
Job details:
Travel Consultant (International & Domestic)
Company: White Trails Position: Travel Consultant – International & Domestic Experience: Freshers are welcome Education: Graduate Work Location: The Iconic Tower, Corenthum, Noida – Sector 62 Employment Type: Full-Time
About White Trails
White Trails is a leading travel and tourism company based in Delhi NCR, India, with a decade of excellence. Founded in 2016 as Freeze My Trip, we have grown into a trusted name, offering seamless, personalised travel solutions for individuals, families, and corporate clients. Our mission is to deliver exceptional experiences, exceeding client expectations at every step. Headed by industry veterans with over 35 years of collective experience, our team is committed to reliability, transparency and service integrity.
About the Role
We are looking for an enthusiastic, customer-focused and detail-oriented Travel Consultant to join our growing team.
The ideal candidate will be responsible for understanding client requirements, recommending suitable travel experiences, preparing itineraries and quotations, coordinating bookings and ensuring a smooth journey for the customer from the initial enquiry to the completion of the trip.
This is a high-responsibility, client-facing role and an excellent opportunity for a fresher who wants to build a long-term career in the travel and tourism industry.
Key Responsibilities
1. Client Handling & Requirement Understanding
• Interact with clients through calls, emails and other professional platforms to
understand their travel requirements.
• Understand client preferences, budget, travel dates, interests and expectations.
• Recommend suitable destinations, hotels, activities, transportation and experiences.
• Maintain professional and timely communication throughout the sales process.
2. Itinerary Planning
• Design customized Domestic/ International travel itineraries based on client
requirements.
• Develop practical day-wise itineraries covering accommodation, sightseeing,
transfers, activities and other travel services.
• Research destinations and continuously build knowledge of new travel products and
experiences.
• Ensure itineraries are commercially viable as well as attractive to the customer.
3. Sales & Business Development
• Convert travel enquiries into confirmed bookings.
• Prepare and present quotations clearly and professionally.
• Follow up consistently with prospective clients.
• Understand customer objections and provide appropriate solutions.
• Identify opportunities for upselling and cross-selling relevant travel services.
4. Booking & Coordination
• Coordinate with hotels, airlines, DMCs, transport providers and other travel partners.
• Verify booking details, inclusions, exclusions, cancellation policies and payment
terms.
• Ensure all travel arrangements are accurately communicated to the client.
5. Customer Experience & Post-Sales Support
• Maintain regular communication with clients before and during their journey.
• Handle customer queries professionally and ensure timely resolution.
• Collect client feedback and maintain a strong focus on customer satisfaction.
What We Are Looking For
We are looking for candidates who demonstrate:
• Excellent communication skills, both verbal and written.
• Strong interpersonal and customer-handling abilities.
• A genuine interest in travel, tourism and exploring destinations.
• Good geographical knowledge or the willingness to develop it.
• Good problem-solving and decision-making abilities.
• Ability to work under deadlines and manage multiple enquiries.
• A positive attitude with a strong willingness to learn.
• Confidence in speaking with clients and travel partners.
• A sales-oriented mindset and ability to follow up effectively.
• Basic proficiency in MS Office, Google Workspace and other digital tools.
• Professional etiquette and a strong sense of responsibility.
Eligibility
• Education: Graduate from any recognised university/institution.
• Experience: Freshers are welcome to apply.
• Candidates with a degree/diploma in Travel & Tourism, Hospitality, Hotel
Management, Aviation, Business Management or related fields will be preferred.
• Candidates with prior internship or practical exposure to the travel industry will have
an added advantage.
What You Can Expect at White Trails
At White Trails, you will have the opportunity to:
• Build a professional career in the travel industry.
• Gain hands-on exposure to both International and Domestic travel.
• Learn destination planning, itinerary design, sales and travel operations.
• Work directly with clients and understand real-world travel requirements.
• Develop strong destination and product knowledge.
• Work in a young, collaborative and growth-oriented environment.
• Take ownership of your work and grow with a rapidly developing travel business.
Compensation
Compensation will be based on the candidate's overall profile, communication skills, relevant
knowledge and performance during the selection process.
Work Location
White Trails
The Iconic Tower, Corenthum
Noida – Sector 62, Uttar Pradesh
Who Should Apply?
If you are a graduate, passionate about travel, confident in communicating with people, eager
to learn and looking for an opportunity to build a career rather than simply find a job, we
would love to hear from you.
Join White Trails and turn your passion for travel into a profession.
Click on Apply to know more.
