Peoplefy
Website:
peoplefy.com
Job details:
Greetings from Peoplefy!
Hiring: IT Transition Manager – Shared Services (Global IT)
We are hiring an experienced IT Transition Manager to lead end-to-end IT transition programs within a global shared services environment. This role offers the opportunity to drive large-scale IT transformation initiatives across multiple geographies, collaborating with global stakeholders to establish standardized, efficient, and technology-driven service delivery.
Location - Pune
Key Responsibilities
- Lead end-to-end transitions of IT services, including Infrastructure, Application Support, and Service Desk, into a centralized shared services model.
- Plan, execute, and govern global IT transition projects while ensuring minimal business disruption.
- Drive transition planning, knowledge transfer, governance, risk management, and stakeholder communication.
- Collaborate with global IT leaders, business stakeholders, and external vendors to ensure seamless project execution.
- Develop transition playbooks, documentation, and knowledge management frameworks.
- Lead change management initiatives to support the adoption of new IT processes, tools, and governance models.
- Identify opportunities for service standardization, automation, and digital transformation.
- Monitor project risks, compliance requirements, KPIs, and overall transition success.
Required Skills & Experience
- 8+ years of experience in IT Program/Project Management with 3–5+ years in IT Transition or IT Transformation.
- Strong experience managing end-to-end IT transitions involving Infrastructure, Applications, and Service Desk.
- Proven experience handling global, multi-geography IT transition programs.
- Strong knowledge of transition methodologies such as ITIL, PMP, PRINCE2, COBIT, or equivalent frameworks.
- Experience in governance, risk management, compliance, and business continuity planning.
- Excellent stakeholder management and communication skills, with the ability to engage senior leadership.
- Exposure to Shared Services, Global Capability Centers (GCC), or Global Business Services (GBS) environments is preferred.
- Familiarity with cloud migration, hybrid IT environments, automation, and digital transformation initiatives.
- Experience with project management tools such as MS Project, Jira, or similar.
Preferred Qualifications
- Bachelor's degree in IT, Computer Science, Engineering, or a related field.
- MBA or Master's degree is an advantage.
- Certifications such as PMP, PRINCE2, ITIL, Prosci, CSM, or SAFe are preferred.
If you're passionate about leading complex global IT transition programs and driving operational excellence in a shared services environment, we'd love to hear from you.
Please share your updated CVs on amruta.bu@peoplefy.com
Click on Apply to know more.