Website:
infipack.in
Job details:
Company Description Infipack.in is South India’s largest and most trusted provider of disposable food packaging solutions, serving businesses across India. With a 5,000 sq. ft. showroom in the heart of Chennai and a portfolio of over 3,000+ SKUs, the company supports HORECA businesses, bakeries, cloud kitchens, exporters, and retailers. Infipack.in offers an extensive range of eco-friendly bagasse and biodegradable tableware, as well as IML containers, PET products, PS bowls, and Teflon boxes. The organization focuses on quality, variety, and innovation, enabling customers to access reliable and sustainable packaging solutions. Team members join a growing company that works closely with diverse food and hospitality businesses.
Role Description The Telesales Executive is a full-time, on-site role based in Purasawalkam. The person in this role will make outbound calls to prospective and existing customers, introduce Infipack.in’s product range, understand client requirements, and recommend suitable packaging solutions. Daily tasks include managing call lists, following up on leads, handling inbound inquiries, preparing and sharing basic quotations or price details, and updating customer information in the CRM or sales tracking systems. The Telesales Executive will work closely with the sales and showroom teams to coordinate order closures, schedule visits when needed, and support customer retention through courteous and professional communication. This role requires consistent achievement of call and conversion targets, proactive problem solving, and maintaining a strong product knowledge to answer customer questions accurately.
Qualifications
- Strong communication and interpersonal skills, including clear telephone etiquette and the ability to build rapport with diverse customers.
- Sales and customer service abilities, such as lead generation, persuasive selling, basic negotiation, and handling customer queries and objections.
- Basic computer and administrative skills, including comfort with CRM or sales software, data entry, and maintaining accurate call and customer records.
- Ability to understand product features and benefits, with a willingness to learn about packaging materials, eco-friendly solutions, and industry requirements.
- Good time management and organizational skills to handle high call volumes and follow up on leads in a structured manner.
- Prior experience in telesales, inside sales, or customer support, preferably in packaging, FMCG, or related sectors, is an advantage but not mandatory.
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