Viraaj Ventures
Website:
viraajventures.com
Job details:
Company Description Viraaj Ventures is a diversified business group that builds impact-driven companies powered by strategic vision, innovation, technology, and sustainability. The organization operates across multiple sectors including IT enlistment, digital marketing, real estate, infrastructure development, structural and civil engineering, wealth and capital management, and corporate advisory services. By uniting domain specialists and leveraging opportunities across these areas, Viraaj Ventures focuses on sustainable scalability rooted in growth, trust, and innovation. The group has a strong presence in over fourteen cities in India and five countries globally, including the US, Canada, Singapore, UAE, and India, through its portfolio of companies such as Keasis, The Digibee Network, Realty Assistant Pvt Ltd, Synergy Advisors, Safe Earth Infra Pvt Ltd, and others. Team members join a future-focused organization that encourages collaboration and continuous learning across industries.
Role Description This is a full-time, on-site Telecaller role based in Noida. The Telecaller will make outbound and receive inbound calls to introduce company services, explain offerings, and answer basic customer queries. The role includes maintaining call records, updating customer information in CRM or spreadsheets, and following up with leads to support conversions and appointments. The Telecaller will coordinate with sales and operations teams, share feedback gathered from customers, and help improve call scripts and communication approaches. The position requires adherence to calling targets, professional conduct on calls, and clear communication aligned with company standards.
Qualifications
- Candidates should possess strong verbal communication and active listening skills, with a clear and confident phone presence.
- Candidates should possess skills in customer service, including handling queries, managing objections, and maintaining a polite, professional tone.
- Candidates should possess basic computer proficiency, including working with CRM tools or spreadsheets and maintaining accurate call logs.
- Candidates should possess time management and organizational skills to handle call volumes, follow-ups, and daily reporting effectively.
- Candidates should possess the ability to learn and explain products or services quickly, with attention to detail and accuracy.
- Prior experience in telecalling, telesales, or customer support is beneficial but not mandatory.
- A minimum of a high school diploma; a graduate degree is an advantage.
- Comfort working in an on-site, target-driven environment in Noida, with flexibility for extended hours when required.
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