InstaLaxmi
Website:
instalaxmi.com
Job details:
Company Description Instalaxmi is the country’s first and largest B2B digital gold company, building specialized digital gold platforms for jewelers across India. These platforms include essential features such as loyalty programs and other engagement tools that help partners strengthen customer relationships. Instalaxmi focuses on creating gamified experiences that align with consumer behavior, driving higher app usage and repeat business. Team members collaborate closely with jewelry businesses to support growth through innovative, technology-driven solutions.
Role Description The Tele Sales Specialist role at Instalaxmi is a full-time, on-site position based in Thane. The specialist will make outbound calls to potential and existing B2B clients, introduce Instalaxmi’s digital gold platform, and explain key features such as loyalty programs and gamification tools. Daily tasks include qualifying leads, presenting solutions, addressing client queries, and following up to close sales and meet revenue targets. The role involves maintaining accurate records in CRM tools, coordinating with internal teams to support onboarding, and providing ongoing assistance to ensure client satisfaction. The specialist is expected to work within defined processes, contribute ideas to improve sales scripts and strategies, and participate in regular training sessions.
Qualifications
- Candidates should possess strong Communication skills, including clear verbal articulation and active listening.
- Candidates should possess Customer Service skills to handle inquiries, resolve concerns, and maintain positive client relationships.
- Candidates should possess Sales skills to generate leads, present offerings, negotiate, and close deals effectively.
- Candidates should possess Training and Sales Management skills to support onboarding, guide clients on platform use, and help optimize sales processes.
- Additional beneficial qualifications include prior telesales or inside sales experience, familiarity with B2B or fintech domains, comfort using CRM and calling tools, and a minimum of a high school diploma or equivalent (graduate degree preferred).
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