Website:
crystalenterprise.co.in
Job details:
Company Description Crystal Enterprises is a fast-growing manufacturer, supplier, and exporter of pet products, including dog chews, dog treats, dog accessories, and a wide range of cat products, with manufacturing units based in Kanpur, India. The company holds a leading position among dog chew manufacturers in Kanpur and dog chew suppliers across India, serving diverse domestic and international markets. Crystal Enterprises offers an extensive portfolio of pet foods and accessories and is willing to develop unique products based on client needs. As a sub-company of Gauri Tanners, a renowned leather manufacturer with over 30 years of industry experience, Crystal Enterprises benefits from strong expertise in leather and leather products. This foundation enables the company to operate in a dynamic, growth-oriented environment with opportunities to work on varied product lines.
Role Description This is a full-time, on-site role for a Tele Sales Executive located in Kanpur, India. The Tele Sales Executive will handle outbound and inbound calls to promote Crystal Enterprises’ pet and leather product ranges, generate leads, and convert inquiries into sales. Responsibilities include explaining product features and benefits, addressing customer questions, following up on prospects, and maintaining accurate records of calls and sales activities in CRM or internal systems. The role also involves coordinating with the sales and operations teams on order requirements, sharing customer feedback, and supporting business growth targets. The Tele Sales Executive is expected to meet daily and monthly performance goals while providing professional, customer-focused service.
Qualifications
- Candidates should possess strong communication skills, including clear verbal communication, active listening, and the ability to explain product information effectively over the phone.
- Candidates should possess sales and negotiation skills, with experience in telesales, lead generation, prospect follow-up, and closing sales in a target-driven environment.
- Candidates should possess customer service skills, including relationship-building, problem-solving, and a professional, service-oriented approach to handling queries and complaints.
- Candidates should possess basic computer and documentation skills, such as using CRM or call logging tools, MS Office, and maintaining accurate sales records and reports.
- Candidates should possess time management and organizational skills, with the ability to manage call lists, prioritize leads, and work efficiently throughout the day.
- Prior experience in tele sales, inside sales, or call center roles is preferred; experience in FMCG, pet products, or leather goods sectors will be an advantage.
- A minimum of a high school diploma; a bachelor’s degree in business, marketing, or a related field is beneficial but not mandatory.
- Comfort working on-site
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