Ishaan Medis
Website:
ishaanmedis.com
Job details:
Company Description Ishaan Medis is a long-established supplier of pharmaceutical products in India, with over 25 years of experience operating under a different banner. The company has recently expanded into international markets, serving customers across borders with reliable delivery partners including India Post, Singapore Post, and UAE Post (Dubai). Ishaan Medis offers a wide portfolio of medicines, including treatments for ED, HIV, cancer, and COVID-19, at competitive rates. A dedicated team of professionals supports customers by responding to queries and providing appropriate consultation, emphasizing service quality and accessibility.
Role Description The Back Office Sales Executive is a full-time, on-site role based in Nagpur. The role involves handling incoming customer inquiries, preparing quotations, and managing order processing and documentation. The executive will coordinate with logistics and delivery partners, maintain accurate records of sales transactions, and update customer and product information in internal systems. Day-to-day responsibilities include following up with existing and potential customers via email and phone, supporting the sales team with reports and data, and ensuring timely communication regarding order status. The role also includes basic inventory coordination, maintaining organized files, and adhering to company policies and regulatory guidelines related to pharmaceutical sales.
Qualifications
- Candidates should possess strong communication and customer service skills, including clear written and verbal communication and a professional telephone manner.
- Candidates should possess sales support and coordination skills, such as handling inquiries, preparing quotations, managing orders, and following up with customers.
- Candidates should possess organizational and administrative skills, including accurate data entry, documentation management, and record keeping.
- Candidates should possess basic computer and software skills, including proficiency with email, spreadsheets, and sales or CRM tools.
- Relevant experience in back office, sales support, or pharmaceutical distribution is beneficial.
- Ability to work on-site in Nagpur, manage multiple tasks, and maintain attention to detail is required.
- A diploma or degree in commerce, business, or a related field is preferred but not mandatory.
- Integrity, reliability, and adherence to ethical practices in handling pharmaceutical products and customer information are essential.
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