TechnoBridge-Clinical Research Courses in Pune & Pharmacovigilance Training
Website:
technobridge.in
Job details:
Company Description TechnoBridge Systems Pvt. Ltd. is a healthcare education organization with campuses in Pune and Bangalore, offering online and offline courses in Clinical Research, Medical Coding, Pharmacovigilance, Medical Writing, Regulatory Affairs, and Clinical Data Management. The institute is focused on job-oriented training supported by expert faculty, modern infrastructure, and structured learning pathways. TechnoBridge emphasizes employability through 100% placement assistance, mock interviews, and resume-building support. Learners benefit from practical exposure and guidance aimed at helping them enter and grow in the healthcare industry. The culture encourages continuous learning and skill development for long-term career success.
Role Description This is a full-time, on-site Tele Calling role based in the Pune Division. The Tele Caller will contact prospective learners, explain clinical research and related healthcare courses, and respond to inquiries received through calls, emails, and online channels. The role involves following up with leads, maintaining accurate call logs and student information, and supporting the admissions team in achieving enrollment targets. The Tele Caller will provide clear and courteous information about course features, fees, schedules, and placement support, while ensuring a positive experience for every caller. Collaboration with the marketing and counseling teams to share feedback and improve outreach strategies is also part of the day-to-day responsibilities.
Qualifications
- Strong communication skills in English and local languages, with clear telephone etiquette and the ability to explain course details effectively.
- Basic computer proficiency, including use of MS Office, CRM or lead-management tools, email, and online communication platforms.
- Customer service and counseling skills, with the ability to handle queries, provide guidance, and maintain a professional, supportive approach to prospective learners.
- Sales and persuasion abilities, including lead follow-up, objection handling, and working towards enrollment targets in a structured manner.
- Organizational and time-management skills, with attention to detail in maintaining records of calls, inquiries, and admissions progress.
- Previous experience in tele calling, admissions counseling, or inside sales (preferably in education or healthcare training) is an advantage.
- Minimum educational qualification: Higher Secondary (12th) or bachelor’s degree in any discipline; additional training in communication or sales is beneficial.
- Comfort working in an on-site environment in Pune Division, with readiness to work full time and collaborate with cross-functional teams.
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