Emir Overseas
Website:
emiroverseas.com
Job details:
About the Role
We are looking for a Student Engagement Specialist to join our Study Abroad team. The ideal candidate will have experience in EdTech, Study Abroad, Admissions, Inside Sales, or Lead Conversion roles.
You will be responsible for engaging with prospective students, qualifying inquiries, scheduling counseling sessions, and ensuring a smooth student journey from inquiry to consultation.
Key Responsibilities
- Manage inbound inquiries received via phone, WhatsApp, Instagram, LinkedIn, website, and other channels.
- Qualify and nurture prospective students through calls, WhatsApp, and email.
- Ensure inquiry forms are completed and lead information is maintained accurately.
- Schedule counseling sessions and coordinate between students and counselors.
- Follow up with no-shows, rescheduled, and pending leads.
- Maintain CRM hygiene and activity tracking.
- Work towards monthly and quarterly performance targets.
Requirements
- 2+ years of experience in EdTech, Admissions, Inside Sales, Lead Conversion, or Study Abroad.
- Strong communication and persuasion skills.
- Proficiency in both English and Malayalam is mandatory.
- Experience handling high-volume inbound leads.
- Familiarity with CRM systems is preferred.
- Candidates from Kerala will be preferred.
Preferred Background
Experience with organizations such as Byju's, UpGrad, Great Learning, PhysicsWallah, Leverage Edu, Leap, or similar organizations will be an advantage.
Compensation
Competitive fixed salary + attractive performance-based incentives.
Interview Process
1. HR Screening Round
2. Manager Round
3. Mock Calling / Role Play Round
- Interested candidates can apply through LinkedIn itself.
Click on Apply to know more.