- Location
- Ahmedabad, Gujarat, India
- Job type
- Full-time
About the role
Parle Global Technologies Pvt. Ltd.
Website:
parleglobal.com
Job details:
Experience: 1–3 Years
Key Responsibilities
- Installation & commissioning of Pharma machines at customer sites (India & overseas)
- Perform troubleshooting, diagnosis, and maintenance to minimize downtime
- Execute preventive & breakdown servicing as per company standards
- Drive spare parts and change parts business revenue
- Attend IFAT & CFAT and ensure successful machine acceptance
- Handle customer complaints (on-site/online) and maintain complaint tracking & closure
- Provide timely technical support and ensure high customer satisfaction
- Travel frequently across India and internationally for service assignments
Skills & Competencies
- Strong knowledge of mechanical systems & machine operations
- Hands-on experience in installation, commissioning, and maintenance of machinery
- Good troubleshooting and analytical skills
- Customer-focused approach with effective communication
- Ability to work independently in client-facing environments
Additional Requirements
- Willingness to travel PAN India and internationally (short & long duration)
- Ready to work at overseas customer sites under diverse conditions
- Passport ready / ability to obtain visa for international assignments
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