Infinity Learn
Website:
infinitylearn.com
Job details:
Company Description
Infinity Learn by Sri Chaitanya is one of India's leading EdTech platforms, combining cutting-edge technology with Sri Chaitanya's decades of academic excellence. The platform provides personalized online learning for students from Grades 1–12 as well as aspirants preparing for JEE, NEET, Olympiads, Foundation, and other competitive examinations.
Infinity Learn offers live interactive classes, AI-powered learning solutions, adaptive practice, personalized mentorship, and comprehensive study resources designed to help students achieve academic success. With a strong focus on innovation, student outcomes, and individualized learning experiences, Infinity Learn continues to empower millions of learners across India.
Role Description
The Senior Academic Counsellor is a full-time, on-site role based in Lucknow, Uttar Pradesh. The primary responsibility is to guide students and parents in selecting the most suitable academic programs based on their educational goals, learning requirements, and career aspirations.
Key responsibilities include conducting one-on-one counselling sessions, understanding students' academic backgrounds, recommending appropriate Infinity Learn courses, and assisting families throughout the admission process. The Senior Academic Counsellor will collaborate closely with the sales, academic, and student success teams to ensure a seamless enrollment experience and long-term student engagement.
The role also involves maintaining accurate CRM records, following up with prospective students, achieving enrollment targets, resolving parent queries, and continuously enhancing the overall counselling experience.
Qualifications
- Strong experience in academic counselling, educational consulting, or EdTech sales.
- Ability to understand students' academic goals and recommend appropriate learning programs.
- Excellent verbal and written communication skills with strong presentation abilities.
- Experience counselling students and parents for K–12, JEE, NEET, Foundation, or competitive examination programs is highly preferred.
- Proven ability to achieve admissions, revenue, or enrollment targets in a target-driven environment.
- Strong interpersonal skills with empathy, active listening, and a student-first approach.
- Ability to manage multiple consultations, maintain detailed CRM records, and provide excellent customer service.
- Proficiency in CRM tools, Microsoft Excel, Google Workspace, and online communication platforms.
- Bachelor's degree in any discipline; prior experience in the EdTech industry is an added advantage.
Location:Lucknow, Uttar Pradesh (On-site)
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