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Job Description: Sales Manager – Goodveda
Company Name: Goodveda Health Labs Pvt. Ltd.
Location: Noida, Uttar Pradesh (On-site)
Department: Sales / Customer Growth
Employment Type: Full-time
About Goodveda
Goodveda is a fast-growing health and wellness brand dedicated to helping individuals manage chronic lifestyle conditions (such as Diabetes, Hypertension, and PCOS) through personalized Ayurvedic wellness programs, diet consultation, and natural health products.
Role Summary
We are looking for an experienced, high-performing Sales Manager to lead our Inside Sales / Telesales team. In this role, you will be responsible for driving revenue growth, managing lead distribution and CRM pipelines, optimizing pitch strategies for consultative selling, and coaching a team of sales executives to achieve ambitious monthly and quarterly targets.
Key Responsibilities
- Team Leadership & Performance
- Manage, coach, and motivate a team of 40+ inside sales/telesales executives.
- Establish daily, weekly, and monthly performance targets and track team productivity (connect rates, call duration, conversion rate).
- Conduct regular call audits and pitch training sessions to elevate sales execution and objection handling.
- Sales Strategy & Pipeline Execution
- Oversee the end-to-end sales funnel, ensuring rapid lead response times and maximum conversion of inbound leads.
- Optimize tele-calling scripts and pitch frameworks specifically designed for consultative wellness and healthcare sales.
- Collaborate with the marketing team to share lead-quality feedback and refine lead scoring.
- Customer Retention & Care Plan Upselling
- Implement structured follow-up workflows for customer retention, subscription renewals, and high-value wellness package upselling.
- Ensure strict adherence to customer privacy standards and consultative selling ethics.
Qualifications & Experience
Education: Bachelor’s degree in Business, Marketing, or a related field (MBA is a plus).
Experience: 4–7 years of overall sales experience with at least 2+ years in a team lead or sales manager role.
Industry Background: Direct-to-Consumer (D2C), HealthTech, Wellness, EdTech, or Telehealth telesales environments.
Tools & Tech: Proficiency with CRMs and Excel for data tracking.
Soft Skills: Strong communication skills, high emotional intelligence, persuasive closing ability, and data-driven problem solving.
Key Performance Indicators (KPIs)
Team Revenue Targets & Conversion Rate (%)
Lead Response Time & Call Efficiency Metrics
Average Order Value (AOV) and Care Package Renewal Rate
Customer Acquisition Cost (CAC) Efficiency
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