Mani India Technologies
Website:
maniindiatech.com
Job details:
About the role:
You will work from a call list that we prepare and give you. You call the companies on that list, find the person who takes decisions about software, and book a thirty-minute meeting for them with our Field CTO or one of our subject matter experts. The technical discussion happens in that meeting. You do not take part in it.
Someone who does well in this job will, after a year, be booking fifteen to twenty good meetings every month without being chased. They will understand our type of customer very well, and they will be a strong candidate for Senior SDR or Team Lead.
What you will do
- Make 120 to 150 calls in each shift using our dialer. The list is prepared for you. There is no field work and no local customers.
- Get past the first few objections and book thirty-minute meetings on the Field CTOs calendar.
- Check every lead against a simple four-point checklist. If a company does not fit, say so honestly. Five real meetings are better than fifteen weak ones.
- Confirm every booked meeting by email and by phone, so that the person actually turns up.
- Enter the result of every call in our CRM the same day. This part is not optional.
- Listen to your own recorded calls every week with your Team Lead, and work on improving one thing at a time.
- Follow the US calling rules we train you on Do-Not-Call lists, permitted calling hours, and informing people that the call is recorded.
What we are looking for
Required
- Clear spoken English. You do not need an American accent, and we do not want you to copy one. An American must be able to understand you easily on the phone, the first time.
- You are willing to work from 5:30 PM to 1:00 AM IST, Monday to Friday, in our Kovilpatti office.
- You can handle rejection. Most calls end in a few seconds. The work is making the next call just as well.
- You can use a browser, a CRM and a spreadsheet without help.
- Any degree, or work experience in place of one. Your stream, your college and your marks do not matter to us.
- You are comfortable being measured every day on calls made, conversations had and meetings booked, and talking about those numbers openly.
Preferred
- You have worked in an international voice process or an outbound calling job before. If you worked in a BPO in Chennai, Bengaluru, Coimbatore or Madurai and have moved back home, we would especially like to hear from you.
- You have booked appointments or sold for a B2B, IT or software company.
- You have used a CRM such as HubSpot, Salesforce or Zoho, or an auto-dialer.
- You have some idea of what business software does and why a company pays for it. No coding of any kind is needed.
- You can write a short, clear follow-up email in English on your own.
What this job is not
Better that you know this now:
- It is not a work-from-home job. The team sits together in the office, because coaching over chat does not work.
- It is not a coding, IT support or technical job.
- It is not a way to get a US visa or to move abroad.
- The targets are not soft. Your calls are recorded, counted and reviewed.
- It is not a quiet job. You will be talking for most of your shift.
Shift, place and what we provide
Our Kovilpatti office, 5:30 PM to 1:00 AM IST, Monday to Friday. Weekends off. We do not call on US public holidays.
We provide the computer, the headset, the dialer, the internet connection, and power backup, so that a power cut does not cost you your incentive. We also arrange transport home at the end of every shift, at our cost. You will not spend any of your own money on calls or data for this job.
Pay
Fixed salary: 15,000 to 18,000 per month. Where you start in this range depends on how clear your spoken English is and whether you have done any calling work before. If you have earlier international calling or BPO experience, say so in your application and we will discuss a higher band with you.
Night shift allowance: 2,500 per month.
Meeting incentive: 450 for every qualified meeting that actually takes place. If you cross 12 held meetings in a month, every meeting after that earns 700 instead of 450. There is no upper limit. Paid every month along with your salary.
Client bonus: 2,000 for every meeting you booked that goes on to become a paying client. This is paid on top of the meeting incentive, in the month that client pays their first invoice. It is credited to the person who booked the original meeting, even if the client signs several months later. There is no limit on how many of these you can earn.
What this comes to in a month
- A caller who holds about 12 meetings in a month earns 5,400 as incentive. With fixed salary and night allowance, the month comes to roughly 23,000 to 26,000.
- A strong caller who holds 18 meetings earns 9,600 as incentive, which takes the month to roughly 27,000 to 30,000.
- A month with very few meetings still pays your full fixed salary and night allowance. The incentive is upside, not a part of your salary that you have to earn back.
- Client bonuses come on top of all of this. If two of the meetings you booked become paying clients in the same month, that is another 4,000.
In your first month you will still be in training for part of it, so we guarantee a minimum incentive of 2,000 that month. Your ramp-up will not cost you your first salary.
Other benefits:
- PF and ESI as per law
- Two weeks of paid training before you take your first live call
- Transport home after every shift, paid by us
- Computer, headset, internet and power backup provided. You spend nothing of your own.
- Salary review after 12 months
- Probation period of three months
- Growth path: SDR to Senior SDR to Team Lead
How to apply
Email your CV to hrdesk@katenterprise.com with the subject line "SDR Kovilpatti". Along with the CV, send a voice note of about one minute, recorded on your phone, in English. In it, introduce yourself, and then tell us about the last time you changed someones mind about something.
We shortlist mainly on the voice note. A simple CV with a clear, confident voice note will get you an interview here.
Click on Apply to know more.