ION Science Ltd
Website:
ionscience.com
Job details:
Company Description
Ion Science India is the regional representative of a UK-based manufacturer specializing in advanced gas detection and environmental monitoring solutions. We provide fixed and portable gas detection instruments, along with professional service and calibration support, to customers across industries including oil & gas, pharmaceuticals, chemicals, manufacturing, environmental monitoring, and industrial safety.
Role Overview
We are looking for a Sales & Commercial Coordinator to support our day-to-day sales, commercial, documentation, and office operations. The ideal candidate should be organized, responsible, detail-oriented, and comfortable communicating with customers and suppliers across India. The role involves preparing quotations and invoices, maintaining sales and purchase records, coordinating orders and dispatches, supporting GST-related data preparation, managing office inventory, and handling regular customer communications. This is a hands-on role suited for someone who can independently manage multiple commercial and administrative activities while ensuring that documentation and records are accurate and up to date.
Key Responsibilities
- Prepare and send customer quotations, invoices, purchase orders, and dispatch-related documents.
- Enter and maintain sales and purchase orders and ensure records are updated accurately.
- Coordinate with customers across India regarding quotations, orders, payments, dispatches, documentation, and follow-ups.
- Handle regular email communication and follow-ups with customers, suppliers, and internal teams.
- Maintain monthly sales, purchase, and import-related data and records.
- Prepare and organize data required for monthly GST returns and statutory filings.
- Coordinate with the accounts team / external accountant for GST, invoicing, and accounting-related requirements.
- Maintain and update Tally records/data; working knowledge of Tally will be an added advantage.
- Manage office inventory, stationery, packaging materials, and other office supplies.
- Coordinate packing, courier, transport, and dispatch of instruments and materials as required.
- Maintain proper filing of sales, purchase, customer, supplier, and office documents.
- Assist with government tender / GeM-related documentation and submissions when required.
- Attend phone calls, respond to routine customer queries, and ensure timely follow-up.
- Coordinate with different teams to ensure orders and customer requirements are completed on time.
- Support general office administration and other commercial activities as required.
Candidate Requirements
- 2+ years of experience in sales coordination, commercial administration, office administration, accounts coordination, or a similar role.
- Freshers are not preferred for this position.
- Good working knowledge of MS Excel, MS Word, Outlook, and email communication.
- Experience in preparing quotations, invoices, purchase orders, and sales documents.
- Basic understanding of GST, sales/purchase entries, and commercial documentation.
- Experience with Tally will be an added advantage.
- Good written and verbal English communication skills.
- Ability to communicate professionally with customers and suppliers across India.
- Strong attention to detail and ability to maintain accurate records and documentation.
- Good organizational and multitasking skills.
- Ability to work independently and take ownership of assigned responsibilities.
- Experience with imports, logistics, dispatch documentation, or government tenders will be an advantage.
What We Are Looking For We are looking for someone who is dependable, proactive, organized, and willing to take ownership of day to-day commercial and office activities. The person should be comfortable working in a small, professional team where the role involves handling multiple responsibilities rather than being limited to one specific function.
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