Website:
suchitatoyota.com
Job details:
Company Description Suchita Toyota is an authorized Toyota Motors dealer dedicated to delivering a high-quality automotive experience rooted in reliability, innovation, and customer trust. The dealership offers a wide range of new Toyota vehicles, certified pre-owned cars, and tailored finance and insurance solutions to meet diverse customer needs. A professional, customer-focused team provides transparent processes, honest pricing, and personalized support throughout the buying and ownership journey. With expert servicing, genuine Toyota parts, and a commitment to sustainability, Suchita Toyota aims to build long-term relationships and ensure every customer’s journey ends in satisfaction.
Role Description The Retail Finance Manager at Suchita Toyota is a full-time, on-site role based in Guwahati. This role is responsible for overseeing retail financing operations, including guiding customers through loan and leasing options, explaining finance terms, and ensuring compliance with company and lender policies. The manager will work closely with the sales team to structure affordable and suitable finance packages, prepare and review documentation, and coordinate with financial institutions to secure approvals promptly. Daily activities include monitoring finance performance metrics, optimizing finance and insurance offerings, resolving customer queries, and maintaining accurate records. The role also involves supporting process improvement, training team members on finance procedures, and upholding high standards of customer service and ethical practices.
Qualifications
- Strong knowledge of retail finance, banking products, loan processing, and automotive financing practices.
- Proficiency in financial analysis, credit assessment, and preparing clear, compliant finance documentation.
- Excellent communication, negotiation, and customer relationship skills, with the ability to explain complex terms in simple language.
- Solid organizational and time-management abilities to handle multiple customer cases and maintain
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