ENTARTICA
Website:
entartica.com
Job details:
Responsible for managing end-to-end reservations and sales operations for both B2B and B2C segments while ensuring revenue generation, customer satisfaction, and smooth coordination across teams.
Key Responsibilities
•Manage end-to-end bookings for B2C and B2B customers
• Handle inbound and outbound calls for sales and reservation enquiries
• Generate revenue through effective sales conversations and deal closures
• Achieve monthly sales and revenue targets
• Maintain high-quality customer communication and follow-up processes
• Adapt quickly to daily revenue and pricing updates
• Coordinate with internal teams for smooth booking operations
• Handle multiple leads, properties, enquiries, and calls efficiently
• Maintain booking records, reports, and Excel sheets accurately
• Respond professionally to emails and customer queries
• Ensure excellent customer service and relationship management
• Support and guide team members whenever required
Required Skills
• Strong communication and sales skills
• Excellent calling pitch and customer handling ability
• Good follow-up and negotiation skills
• Ability to close sales effectively
• Basic computer knowledge and proficiency in MS Excel
• Ability to multitask and manage pressure situations
• Strong teamwork and coordination skills
• Positive attitude with a target-oriented approach
Preferred Candidate Profile
• Experience in hospitality, reservations, or sales operations preferred
• Ability to handle both B2B and B2C clients professionally
• Self-motivated, disciplined, and revenue-focused individual
Click on Apply to know more.
