Special Ceramics Pvt. Ltd.
Website:
specialceramics.in
Job details:
Company Description Special Ceramics Pvt. Ltd. (SCL), founded in 1988, is a leading innovator, manufacturer, and supplier of high-quality refractories in India and international markets. The company has built a strong niche in supplying refractories to Glass and Carbon Black industries and is the only manufacturer of Feeder Expendables refractories in India. SCL exports to more than 25 countries across Asia, the Middle East, Africa, CIS, and Europe, with a consistently strong year-on-year turnover growth. With modern manufacturing facilities in Bhiwadi, Rajasthan and a production capacity of 12,000 TPA, SCL offers customized refractory solutions and kiln furniture tailored to individual customer needs. The organization emphasizes flexible packaging options, on-site customer visits, and performance-focused solutions using advanced processing and firing equipment.
Role Description This is a full-time, on-site Sales Officer role based in Ahmedabad. The Sales Officer will be responsible for identifying and developing new business opportunities, generating leads, and managing the sales pipeline for refractories and related products. Daily activities include meeting existing and potential customers, presenting product solutions, preparing quotations, negotiating commercial terms, and coordinating order execution with internal teams. The role involves maintaining strong customer relationships, providing responsive service, and collaborating with channel partners to expand market reach. The Sales Officer will also track market trends, competitor activities, and customer feedback to support sales strategies and revenue growth.
Qualifications
- Strong Customer Service and Communication skills to build relationships and handle inquiries effectively.
- Demonstrated ability in Lead Generation and Sales Operations to manage prospects, follow-ups, and closures.
- Experience in Channel Sales and partner management to drive business through distributors or agents.
- Proven experience in industrial or B2B sales, preferably in refractories, ceramics, or allied manufacturing sectors.
- Working knowledge of CRM tools, MS Office, and basic sales reporting and analytics.
- Ability to travel within the region for customer visits and market development, as required.
- Bachelor’s degree in Business, Engineering, Materials Science, or a related field is preferred.
- Self-motivated, target-oriented, and capable of working both independently and collaboratively within a team.
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