Chessbrainz
Website:
chessbrainz.com
Job details:
Only applicants from Mumbai location should apply, they will only be shortlisted for further round.
NO RELOCATION.
Location - Ghatkopar west, Mumbai
Work exp - 1-2 years
Working days- 6 days
Working hours - 10pm - 7am
Work setup- Work from home
Key Responsibilities: ● Handle renewal conversations with existing customers via whatsapp or calls ● Ensure timely renewal of subscriptions/contracts ● Follow up with customers before renewal dates. ● Address customer queries, concerns, and objections related to renewals. ● Coordinate with internal teams for smooth renewal processing. ● Provide basic product information and upsell/cross-sell where applicable.
Required Skills & Qualifications: ● Strong communication and negotiation skills ● Good problem-solving and follow-up skills ● Customer-focused attitude
Click on Apply to know more.
