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Company Description NoBroker.com is India’s first Proptech unicorn and a brokerage-free property search portal that directly connects property owners with tenants and buyers. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, the company now serves over 3 million customers monthly across major cities including Mumbai, Bengaluru, Pune, Chennai, Delhi-NCR, and Hyderabad. Backed by leading global investors, NoBroker.com has built a technology-driven platform that eliminates information asymmetry, enabling transparent and direct interactions. Its services span verified properties, rental agreements, packers and movers, home services, home loans, furniture and interiors, and society management software (NoBrokerHood). The team of 2000+ professionals works in a meritocratic, high-growth environment focused on innovation and customer satisfaction.
Role Description The Relationship Manager | Telesales role is a full-time, on-site position based in Bengaluru South. The role involves engaging with prospective and existing customers over phone calls to understand their property requirements, explain NoBroker.com’s services, and recommend suitable solutions. The Relationship Manager will manage end-to-end customer interactions, including lead follow-up, property and service suggestions, and relationship nurturing to drive conversions and customer retention. Responsibilities include maintaining accurate records in CRM systems, coordinating with internal teams such as operations and customer support, and meeting or exceeding sales and service targets. The role requires a strong customer focus, consistent follow-through, and adherence to company processes and quality standards.
Qualifications
- Strong communication and interpersonal skills, including clear spoken English and local language proficiency.
- Customer relationship management abilities, with experience in handling inquiries, resolving concerns, and building long-term trust.
- Sales and telesales skills, including lead qualification, negotiation, objection handling, and closing deals.
- Basic computer literacy and comfort using CRM tools, phone systems, and online platforms.
- Ability to work in a target-driven environment with strong time management and organizational skills.
- Prior experience in real estate, telesales, customer support, or inside sales is an advantage.
- Minimum educational qualification: bachelor’s degree or equivalent; relevant diplomas or certifications in sales or customer service are beneficial.
- Willingness to work on-site in Bengaluru South, with a proactive, learning-oriented, and team-focused attitude.
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