TradeIndia.com - Infocom Network Private Limited
Website:
tradeindia.com
Job details:
Company Description TradeIndia.com, operated by Infocom Network Private Limited, is India’s largest B2B marketplace, connecting buyers and sellers across global markets. With over 11 million registered users, the platform supports manufacturers, exporters, importers, and service providers by promoting their products and services worldwide. TradeIndia offers value-added services that enable buyers to directly contact Indian sellers and efficiently source required products. The marketplace provides comprehensive, up-to-date listings of diverse products and services, including detailed descriptions from both Indian and international suppliers. This makes TradeIndia a one-stop platform for businesses seeking reliable partners and opportunities in global trade.
Role Description The Relationship Manager (Field Sales) – Kolkata will focus on building and maintaining strong relationships with business customers using TradeIndia’s platform. This full-time, remote role involves identifying potential clients, presenting TradeIndia’s solutions, and driving subscription and service sales to meet revenue targets. The Relationship Manager will conduct regular virtual meetings and calls with clients, understand their business needs, and recommend suitable plans and value-added services. Daily responsibilities include managing a sales pipeline, following up on leads, ensuring timely onboarding and account activation, and providing ongoing support to enhance customer satisfaction and retention. The role also includes coordinating with internal teams for issue resolution, sharing market feedback, and contributing to local growth strategies within the Kolkata region.
Qualifications
- Sales and relationship management skills, including B2B sales, client acquisition, and account management.
- Communication and negotiation skills, with the ability to present solutions clearly, handle objections, and close deals.
- Customer service and support capabilities, such as responding to queries, resolving issues, and ensuring high client satisfaction.
- Basic digital and marketplace understanding, including comfort with online platforms, CRM tools, and remote collaboration tools.
- Strong planning and time-management abilities to handle field sales activities remotely and manage a structured sales pipeline.
- Bachelor’s degree in Business, Marketing, or a related field preferred; prior experience in B2B marketplace or SaaS sales is an advantage.
- Fluency in English and local languages used in Kolkata; familiarity with the regional business environment is beneficial.
- Self-motivated, target-oriented mindset with the ability to work independently in a remote setup.
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