FinnishLine
Website:
finnishline.co
Job details:
Company Description FinnishLine is a consulting and recruiting organization focused on education and career growth opportunities in the Nordic region, beginning with Finland. The company supports international students by connecting them with high-quality higher education programs exported to South Asian countries. FinnishLine helps learners explore, understand, and secure placements in top Nordic universities through personalized guidance. The team also assists with career development and practical settling-in support, aiming to create a smooth and student-friendly experience in Nordic countries.
Role Description This is a full-time, on-site Receptionist and Telecaller role based in Mohpa. The role involves welcoming visitors, managing front-desk operations, answering and directing phone calls, and responding to basic inquiries about FinnishLine’s services. The Receptionist and Telecaller will maintain visitor logs, schedule and confirm appointments, and coordinate with internal teams to ensure timely follow-up. Daily responsibilities also include making outbound calls to prospective students or partners, providing accurate information, updating call records, and supporting administrative tasks such as handling mail, basic documentation, and maintaining organized records.
Qualifications
- Strong communication and interpersonal skills, with a clear and professional telephone manner.
- Customer service and client-handling abilities, including patience, active listening, and problem-solving.
- Basic administrative and organizational skills, such as managing schedules, maintaining records, and handling front-desk tasks.
- Comfort with using office software and telecalling tools; ability to learn new systems quickly.
- Prior experience in reception, telecalling, or customer-facing roles is an advantage.
- Ability to work on-site in Mohpa, maintain punctuality, and manage a full-time schedule.
- Fluency in English and at least one local language; additional languages are a plus.
- Minimum high school diploma or equivalent; further education in business, communication, or related fields is beneficial.
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