Redington
Website:
redingtongroup.com
Job details:
About The Team
The
Technical Solutions team at Redington helps customers and channel partners adopt and implement leading
Cybersecurity solutions. The team works closely with Business, Sales, OEMs, and partners across solution consulting, demonstrations, POCs, implementation, enablement, and post-sales support.
Who We’re Looking For
We are looking for a
technically skilled and customer-focused Cybersecurity Product Technical Specialist with hands-on experience in cybersecurity and exposure to
Pre-Sales and Post-sales Implementation.
The ideal candidate should have strong communication and presentation skills, good troubleshooting ability, and experience working with customers, partners, Sales teams, and OEMs.
Experience with
Palo Alto, Fortinet, Trellix, Trend Micro, F5, SentinelOne, Zscaler (
any one cybersecurity product preferred)
Your Role
As a
Cybersecurity Product Technical Specialist, you will provide technical solutions across the customer lifecycle, including
implementation and deployment and post-implementation support.
You will work closely with
Business, Sales, OEM, and Channel Partner teams to deliver the right cybersecurity solutions and ensure successful customer adoption.
Key Responsibilities
Pre-Sales & Solution Consulting
- Understand customer requirements and recommend suitable cybersecurity solutions.
- Support Sales and Business teams in customer engagements.
- Conduct product demonstrations, technical presentations, workshops, and POCs.
- Support solution design, technical proposals, BOMs, and documentation.
- Coordinate with OEMs for solution validation and technical support.
Implementation & Deployment
- Deploy, configure, and implement cybersecurity solutions.
- Support migration, rollout, integration, testing, and validation.
- Troubleshoot technical issues during implementation.
- Prepare implementation plans and technical documentation.
Post-Sales Support
- Provide technical support after deployment.
- Troubleshoot product and implementation-related issues.
- Coordinate with OEMs for advanced troubleshooting and escalations.
- Support customers and partners throughout the solution lifecycle.
- Conduct technical training and knowledge-transfer sessions.
Technology / Product Skills
Hands-on experience in
one or more of the following:
- Palo Alto
- Fortinet
- Trellix
- Trend Micro
- F5
- SentinelOne
- Zscaler
- SASE / Zero Trust
- Network / Endpoint Security
- Firewall Security
- Cloud Security
- Secure Access / VPN
- DLP
Candidates with strong hands-on experience in
any one cybersecurity product are encouraged to apply.
Networking & Security Knowledge
Good Understanding Of
- TCP/IP, Routing & Switching
- DNS, HTTP/HTTPS
- SSL/TLS
- VPN, GRE/IPsec
- Firewall and Network Security
- Identity and Authentication
- SAML / LDAP / Azure AD / Okta
Documentation
Ability To Prepare Technical Documents Such As
- Technical Proposals
- Solution Design / HLD / LLD
- SOW and BOM
- Implementation & Migration Plans
- Test Plans
- Technical Reports and As-built Documentation
Candidate Profile
- 3–5 years of hands-on experience in Cybersecurity / Security Engineering / Implementation Engineering.
- Experience in Pre-Sales and Post-Sales Implementation.
- Hands-on experience with one or more cybersecurity products mentioned above.
- Strong communication, presentation, and customer-facing skills.
- Good troubleshooting and analytical skills.
- Experience with demos, workshops, and POCs.
- Ability to work with customers, partners, Sales teams, and OEMs.
- Willingness to travel based on business requirements.
- Strong learning ability and interest in multiple cybersecurity technologies.
Certifications – Preferred
- CompTIA Security+
- Palo Alto / Fortinet / F5 / Zscaler certifications
- Trend Micro / Trellix / SentinelOne certifications
- Other relevant OEM certifications
Core Competencies
- Cybersecurity Solutions
- Technical Pre-Sales
- Solution Consulting
- Product Demonstrations & POCs
- Implementation & Deployment
- Post-Sales Support
- Troubleshooting
- Customer & Partner Engagement
- Technical Documentation
- Stakeholder Management
- Communication & Presentation
- Problem Solving
Why Join Us?
This role offers an opportunity to work across
multiple cybersecurity technologies and leading OEM solutions, while gaining exposure to customers, partners, and technical teams. You will build expertise across
Network Security, Endpoint Security, SASE, Zero Trust, Cloud Security, and emerging cybersecurity solutions.
Click on Apply to know more.
