Website:
adist.in
Job details:
Company Description
Adist Official is a technology and digital growth company based in Kerala, building solutions that help businesses manage leads, customers, marketing activities, and day-to-day operations more efficiently. Our team combines technology, product thinking, and digital expertise to create practical solutions that solve real business problems. Adist Official works closely with businesses to understand their challenges, improve their processes, and deliver measurable outcomes through technology and digital solutions.
Role Description
The Product Manager will be responsible for managing and continuously improving our CRM product while working closely with customers to understand their requirements, challenges, and feedback. This role combines product management, customer interaction, business analysis, and coordination with the technical team.
Day-to-day responsibilities include understanding customer workflows, gathering and prioritizing product requirements, converting business needs into clear product specifications, maintaining the product roadmap, and coordinating with developers and designers to ensure features are delivered effectively. The role will also involve onboarding customers, helping them understand and adopt the CRM, monitoring product usage, identifying issues and improvement opportunities, and ensuring customer feedback is translated into meaningful product improvements.
The Product Manager will act as an important bridge between customers, business teams, and the technology team. The ideal candidate should be comfortable speaking with customers, understanding their business processes, identifying problems, thinking from a product perspective, and working closely with developers to build practical solutions.
This is a full-time, on-site role based in Kozhikode, offering hands-on experience in managing a growing SaaS/CRM product and working directly with businesses.
Qualifications
- Strong analytical and problem-solving abilities, with an interest in understanding business processes and customer needs.
- Foundational understanding of product management, SaaS products, CRM systems, business operations, or related fields.
- Strong communication and interpersonal skills, with the confidence to interact directly with customers and business stakeholders.
- Ability to understand customer requirements and convert them into clear product requirements, workflows, and feature specifications.
- Ability to work closely with developers, designers, and other teams to plan, test, and deliver product features.
- Strong organizational skills, attention to detail, and the ability to manage multiple requirements, priorities, and deadlines.
- Comfortable using digital tools such as spreadsheets, documentation tools, project management platforms, and CRM systems.
- Curiosity about SaaS products, CRM, automation, sales processes, lead management, and business technology.
- Ability to identify customer problems and think critically about how the product can solve them.
- Willingness to learn, take ownership, communicate proactively, and work in a fast-paced environment.
- Currently pursuing or recently completed a bachelor’s degree in Business, Marketing, Engineering, Computer Science, Management, Communications, or a related discipline.
- Willingness to work on-site in Kozhikode.
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