88gravity - Digital Marketing Agency
Website:
88gravity.com
Job details:
Role Summary
88gravity is looking for a Product Lead – HubSpot CRM & MarTech to take ownership of HubSpot implementations, CRM architecture, automation, integrations, and optimization across client accounts.
This is a hands-on product + technical + client-facing role where you will lead HubSpot from requirement gathering and solution architecture to implementation, automation, testing, training, and post-launch optimization.
The ideal candidate should have strong practical expertise in HubSpot CRM, Marketing Hub, Sales Hub, Operations Hub, workflows, automation, APIs, integrations, reporting, and CRM strategy.
Key Responsibilities
- Own end-to-end HubSpot implementation, configuration, customization, and optimization for client accounts.
- Configure and manage HubSpot CRM, Marketing Hub, Sales Hub, and Operations Hub according to business requirements.
- Build advanced HubSpot workflows, automation, lead nurturing, lifecycle stages, lead scoring, pipelines, sequences, and customer journeys.
- Design and manage HubSpot CRM architecture, properties, objects, pipelines, permissions, dashboards, and reporting.
- Develop and manage HubSpot API integrations with third-party platforms, websites, lead sources, analytics tools, and business applications.
- Integrate HubSpot with platforms using Zapier, Make (Integromat), webhooks, APIs, and third-party connectors.
- Translate client business requirements into HubSpot solutions, technical specifications, workflows, and implementation roadmaps.
- Identify opportunities to automate manual sales, marketing, and operational processes through HubSpot.
- Lead QA, UAT, troubleshooting, documentation, training, deployment, and post-launch support.
- Act as the primary technical point of contact for clients for HubSpot-related requirements and solutions.
- Monitor CRM performance, integration health, automation errors, data quality, and platform adoption.
- Stay updated with HubSpot product updates, CRM trends, RevOps, MarTech, AI automation, and emerging integrations.
- Collaborate with SEO, Performance Marketing, Creative, Business Development, and Account Management teams to align HubSpot solutions with client growth objectives.
Must-Have
- Minimum 2-4 years of hands-on HubSpot experience in implementation, administration, automation, or technical consulting.
- Strong expertise in HubSpot CRM, Marketing Hub, Sales Hub and/or Operations Hub.
- Hands-on experience building HubSpot workflows, automation, pipelines, lead scoring, lifecycle management, and reporting.
- Strong understanding of HubSpot APIs and third-party CRM/platform integrations.
- Experience with Zapier, Make/Integromat, webhooks, or similar integration platforms.
- Experience working in a digital marketing agency, SaaS, MarTech, RevOps, or client-facing technical environment.
- Strong analytical, problem-solving, communication, and client-management skills.
- Ability to independently lead client discussions and convert business requirements into technical solutions.
- HubSpot certifications are strongly preferred.
Good to Have
- Experience with Salesforce, Zoho, Bullhorn, or other CRM platforms.
- Experience integrating HubSpot with ERP, ATS, e-commerce, payment, analytics, or lead-generation platforms.
- Knowledge of AI tools/agents and AI-powered marketing or sales automation.
- Understanding of HTML, JavaScript, REST APIs, JSON, webhooks, and basic technical troubleshooting.
- Knowledge of RevOps, customer lifecycle management, attribution, and marketing automation.
Key Performance Indicators
- Successful and on-time HubSpot implementations and go-lives.
- Automation and workflow adoption across client accounts.
- Reduction in manual processes through HubSpot automation.
- Integration reliability and error-resolution time.
- Client satisfaction and platform adoption.
- Successful delivery of HubSpot-led projects and revenue contribution.
- Continuous improvement in CRM performance, data quality, and reporting.
Click on Apply to know more.
