HomeLane
Website:
homelane.com
Job details:
Key Responsibilities-
- Make outbound calls to prospective customers from assigned databases, campaigns, and lead sources.
- Understand customer requirements and identify qualified sales opportunities.
- Explain HomeLane’s products, services, and design solutions to create customer interest. --
- Schedule appointments and showroom/site visits for the sales team. Follow up with leads through calls, emails, and WhatsApp communication.
- Maintain accurate and updated records of customer interactions in the CRM system.
- Achieve daily, weekly, and monthly lead generation and appointment targets.
- Coordinate closely with the sales and design teams to ensure smooth lead handover and customer conversion.
- Build and maintain positive customer relationships through professional communication.
-Handle customer queries and provide basic information regarding pricing, process, and services.
Required Skills & Qualifications
Excellent communication and interpersonal skills.
Strong convincing and negotiation abilities.
Basic knowledge of CRM tools and Microsoft Office.
Ability to work in a target-driven environment.
Good follow-up and customer handling skills.
Fluency in English and regional language(s) preferred.
Click on Apply to know more.