Website:
rclashers.com
Job details:
We are looking for a proactive and responsible People, Operations & Client Relations Executive with 1+ year of experience to manage day-to-day HR activities, oversee internal team operations, coordinate with employees, and maintain strong communication with clients.
The ideal candidate should be comfortable handling multiple responsibilities, following up with teams, solving day-to-day operational issues, and communicating professionally with clients and internal stakeholders.
Key Responsibilities
People & HR Management
- Manage employee onboarding, documentation, attendance, leave and HR records.
- Coordinate recruitment, interview scheduling and candidate follow-ups.
- Maintain regular communication with employees and address day-to-day HR concerns.
- Monitor employee engagement, discipline and workplace coordination.
- Support management in implementing HR policies and processes.
Team & Operations Management
- Oversee daily team activities and ensure tasks are completed on time.
- Coordinate with different teams and ensure smooth internal communication.
- Track team performance, deadlines and pending tasks.
- Follow up with team members and escalate important issues to management.
- Identify operational gaps and support improvements in internal processes.
- Maintain proper reports, trackers and operational records.
Client Relations
- Communicate with clients professionally through calls, WhatsApp, email and meetings.
- Coordinate with clients regarding requirements, updates, timelines and deliverables.
- Ensure timely follow-ups and maintain strong client relationships.
- Coordinate internally with relevant teams to ensure client requirements are completed.
- Handle basic client queries and escalate critical matters to management when required.
- Maintain regular updates with clients throughout ongoing projects.
What We’re Looking For
- 1+ year of experience in HR, operations, administration, client servicing, or a related role.
- Strong communication and interpersonal skills.
- Comfortable communicating with both clients and internal teams.
- Good organizational and time-management skills.
- Ability to handle multiple responsibilities independently.
- Strong follow-up and coordination skills.
- Proficiency in Google Workspace, Microsoft Office and basic reporting tools.
- Ability to work in a fast-paced environment.
- Professional, responsible and team-oriented personality.
Click on Apply to know more.