Subko Specialty Coffee Roasters, Bakehouse and Fine Cacao
Website:
subko.coffee
Job details:
Outlet Operations Lead About the RoleHospitality begins long before the first cup is served. Subko is looking for an Outlet Operations Lead in Bengaluru who can build exceptional teams and create experiences people return for.
As a Outlet Operations Lead, you'll be entrusted with more than day-to-day operations — you'll shape the culture across our cafés, develop future leaders, and help define what thoughtful hospitality looks like every day.
What You'll Do- Oversee operations and performance across all Subko cafés in Bengaluru
- Build, coach, and develop teams that deliver consistent, exceptional guest experiences
- Set and uphold standards for hospitality, quality, and consistency across outlets
- Partner with café teams to identify gaps and drive continuous improvement
- Balance business performance with guest experience and team wellbeing
- Act as a culture carrier — modeling and reinforcing what great hospitality looks like
What We're Looking ForThis role might be for you if:
- You've led multiple restaurants or cafés
- You believe great operations begin with great people
- You enjoy coaching teams more than managing them
- You care as much about the guest experience as you do about business performance
- You believe consistency is a craft
Requirements- Proven experience managing multiple outlets/stores in F&B, hospitality, or retail
- Strong track record of leading and developing teams
- Comfortable balancing operational rigor with a hands-on, guest-first mindset
- Based in or willing to relocate to Bengaluru
Click on Apply to know more.
