Axe Consultancy Services LLC
Website:
acnss.co
Job details:
Job Title: Support Operations Executive
Company: Axe Consultancy Services LLC
Location: Dalanwala, Dehradun
Work Mode: On-site
Working Days: Monday–Saturday
Working Hours: 9:30 AM–6:00 PM
Experience: Minimum 1 year
Preference: Startup experience preferred
About the Role:
We are looking for a proactive and highly responsible Support Operations Executive who can act as the bridge between the internal team and stakeholders.
This role is not about simply assigning tasks or telling people what to do. We need someone who has a natural urge to get things completed—someone who keeps track of what is happening, identifies delays and blockages, asks the right questions, follows up, and makes sure work actually moves forward.
Key Responsibilities:
- Act as a bridge between the team and stakeholders, ensuring clear communication and expectations.
- Provide clarity to team members when requirements, priorities, or instructions are unclear.
- Identify and resolve day-to-day team blockers and escalate issues when required.
- Track assigned tasks and ensure they are completed within the expected timeline.
- Follow up on pending tasks, understand why something is not completed, and help remove the blockage.
- Set and monitor deadlines, reminders, and follow-ups.
- Maintain visibility of what each team member is working on and what is pending.
- Attend relevant meetings, take structured notes, capture decisions and action items, and follow up afterward.
- Cross-check information, requirements, updates, and deliverables before communicating them to stakeholders.
- Ensure important information does not get missed between the team and management.
- Coordinate with different team members to keep work moving without constant management intervention.
- Proactively identify delays, gaps, or potential issues before they become bigger problems.
- Provide regular updates on task status, pending work, blockers, and required actions.
What We’re Looking For-
- 1+ year of experience; startup experience preferred.
- Highly proactive and self-driven.
- Strong sense of ownership and follow-through.
- Creative thinker who can find practical solutions.
- Disciplined and highly organized.
- Strong team coordination and management skills.
- Excellent time-management and prioritization skills.
- Good analytical and problem-solving ability.
- Strong communication and interpersonal skills.
- Detail-oriented, especially when cross-verifying information.
- Comfortable working with multiple teams and stakeholders.
- A strong “get things done” mindset rather than waiting for instructions.
The Right Person for This Role-
We are looking for someone who naturally thinks:
“This task is pending—why?”
“What is blocking the team?”
“Who needs clarification?”
“What needs to happen next?”
“Has this actually been completed?”
If you are someone who enjoys coordination, follow-through, solving problems, and making sure things get done, this role could be a strong fit.
Apply: akriti.work05@gmail.com
Please share your CV and mention “Support Operations Executive” in the subject line.
Click on Apply to know more.
