Website:
prismlife.com
Job details:
Operations Manager – Hotel & Hospitality Operations
Company: PRISM
Location: Thrissur & Bangalore
Experience: Minimum 5 years
Industry: Hotel & Hospitality Operations
About the Role
PRISM is looking for an experienced and results-driven Operations Manager to oversee hotel and hospitality operations in Bangalore. The ideal candidate will have strong hands-on experience managing hotel operations, leading teams, maintaining service standards, and driving operational efficiency.
Key Responsibilities :-
- Manage day-to-day hotel and hospitality operations, ensuring smooth and efficient functioning.
- Oversee operations across a minimum portfolio/key of 50 rooms (keys).
- Lead and manage operational teams across departments to achieve business and service objectives.
- Ensure high standards of guest experience, service quality, hygiene, and operational excellence.
- Monitor occupancy, revenue, costs, guest satisfaction, and other key operational metrics.
- Coordinate with housekeeping, front office, maintenance, F&B, and other operational functions.
- Develop and implement SOPs and ensure compliance with company and hospitality standards.
- Handle guest escalations and ensure timely resolution of operational issues.
- Drive team productivity, training, performance management, and employee engagement.
- Identify opportunities to improve processes, reduce operational costs, and enhance profitability.
- Ensure compliance with safety, statutory, and company policies.
Roles & Requirements :-
- Minimum 5 years of experience in hotel/hospitality operations.
- Strong hands-on experience in hotel and hospitality operations.
- Experience managing a property/portfolio of 50+ keys is preferred/required.
- Strong team-management and leadership skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Strong understanding of hotel operations, guest experience, and operational KPIs.
- Candidates with experience managing multi-department hotel operations will be preferred.
- Must be willing to work from/operate in Bangalore.
How to Apply
Interested candidates can share their updated CV with:
Email: prashant.rana@oyorooms.com
Please mention “Operations Manager – Bangalore | PRISM” in the subject line.
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Paid sick time
- Provident Fund
Click on Apply to know more.