Classe365
Website:
classe365.com
Job details:
Operations Manager – India | Mysore
Location: Mysore, Karnataka | Employment Type: Full-time | Work Arrangement: On-site | Experience: 2–5 years
About Us
Classe365 is a global education technology company providing an integrated platform for managing the student lifecycle. Our platform combines CRM, admissions, enrolment, student information, learning management, fees, finance, alumni, fundraising and AI-powered capabilities. We serve educational organisations across international markets and are investing in AI-powered automation, analytics, assessment and intelligent agents.
Hiree365 is our Employability & Placement Intelligence Platform, helping educational institutions connect student skills, profiles and portfolios with employers and career opportunities.
Huddle is our coworking and business space in Mysore, providing a professional environment for businesses and entrepreneurs. Huddle is currently being renovated and developed.
About the Role
We are looking for a highly organised, proactive and hands-on Operations Manager to coordinate day-to-day operations across Classe365, Hiree365 and Huddle.
This is a broad role covering business administration, finance coordination, sales administration, customer renewals and churn follow-up, tenant relationships, facilities, vendors and office operations.
You will work closely with the CEO and internal teams to ensure operational priorities are organised, followed through and completed effectively.
The role will initially be an individual contributor, with the potential to take on additional responsibilities as the business grows.
Key ResponsibilitiesClasse365 & Hiree365
- Coordinate finance and administrative activities with internal and external teams.
- Follow up on outstanding customer payments and maintain collection status.
- Support sales administration and operational follow-ups.
- Coordinate customer renewal and churn follow-ups with the sales team.
- Maintain accurate information on renewals, churn, collections and sales activities.
- Prepare operational reports and information as required.
- Coordinate cross-team follow-ups and ensure agreed actions are completed.
- Identify process gaps and recommend practical improvements.
This role involves financial coordination and payment follow-up but does not involve bookkeeping or accounting.
Huddle Operations
- Manage day-to-day Huddle operations and act as the primary operational contact for tenants.
- Build strong tenant relationships and coordinate onboarding and ongoing requirements.
- Coordinate tenant billing and payment follow-ups.
- Manage relationships with maintenance providers, contractors, security and other vendors.
- Coordinate cleaning, repairs, utilities, building access and facility requirements.
- Support community activities and maintain a professional tenant experience.
- Respond to prospective tenant enquiries, coordinate tours and support local sales and marketing activities.
- Identify opportunities to improve occupancy and tenant acquisition.
Huddle Renovation
Huddle is currently undergoing renovation and remodelling. You will coordinate the operational aspects of the project, including:
- Contractor and service-provider access.
- Coordination of schedules and operational requirements.
- Follow-up on agreed actions and timelines.
- Communication between contractors, tenants and relevant stakeholders.
- Identification and escalation of operational issues or delays.
- Minimising disruption to tenants and business operations.
This is an operational coordination role, not a construction project management position.
Mysore Office Operations
- Coordinate general office administration and day-to-day requirements.
- Manage local suppliers and service providers.
- Coordinate security, cleaning, maintenance and office services.
- Coordinate office supplies, purchases and operational expenses within approved budgets.
- Coordinate visitors, contractors and external service providers.
- Support employee-related administrative requirements.
- Ensure the office remains organised, professional and functional.
- Identify and resolve operational issues promptly.
Reporting & Process Improvement
- Maintain accurate operational information across the three businesses.
- Prepare updates covering renewals, churn, collections, tenant payments, occupancy, vendors and facilities.
- Track important actions and deadlines.
- Highlight operational risks or issues requiring management attention.
- Improve processes, documentation and workflows.
- Introduce simple, practical and scalable ways of working.
What We're Looking For
- 3–6 years of relevant experience in operations, business administration, office management, facilities, customer operations or a similar role.
- Bachelor's degree is mandatory.
- Must be based in Mysore, Karnataka.
- Excellent communication, organisation and follow-up skills.
- Strong interpersonal and problem-solving abilities.
- Comfortable managing multiple priorities and working independently.
- Comfortable dealing with customers, tenants, vendors, contractors and internal teams.
- Comfortable working with invoices, payments, financial information and operational reports.
- Good working knowledge of Microsoft Office and/or Google Workspace.
- A hands-on, proactive and accountable approach to work.
Experience in SaaS/technology, startups, coworking, facilities, customer operations, sales administration, renewals, collections or vendor management will be advantageous, but SaaS experience is not mandatory.
The Person We're Looking For
You are someone who takes ownership, follows through and gets things done. You are organised without being overly dependent on processes, comfortable solving practical problems, and able to communicate professionally with a wide range of people.
You enjoy variety and are comfortable moving between business operations, customer follow-ups, tenant requirements, vendors and office matters. You are reliable, commercially aware and able to identify issues before they become bigger problems.
Why Join Us?
This is an opportunity to join a global technology business while being based in Mysore, with exposure to SaaS, AI, education technology, coworking and business operations.
You will work across Classe365, Hiree365 and Huddle, giving you broad exposure to how different parts of a growing business operate. For someone who is entrepreneurial, organised and enjoys taking responsibility, this is an opportunity to develop strong, practical business and operations experience.
Location
Mysore, Karnataka – On-siteThis is a fully office-based position. The successful candidate must be based in Mysore, Karnataka and available to work from our Mysore office.
This is not a remote or hybrid position.
Click on Apply to know more.
