OMA Hospital
Website:
omahospital.com
Job details:
About the Role
We are looking for a responsible and proactive Operations Executive to support and coordinate the day-to-day operations of OMA Women’s Hospital. The candidate will work closely with medical, nursing, front-office, administrative, and support teams to ensure smooth hospital functioning and a positive patient experience.
Key Responsibilities
Manage and coordinate day-to-day hospital operational activities.
Coordinate with medical, nursing, front-office, billing, housekeeping, and other support departments.
Monitor front-desk and reception activities and ensure smooth patient flow.
Assist in maintaining high standards of patient service and overall patient experience.
Coordinate with internal departments to resolve operational issues and ensure timely follow-up.
Assist in vendor coordination and follow up for hospital operational requirements.
Maintain operational records, reports, registers, and departmental documentation.
Support implementation of hospital policies, SOPs, quality standards, and operational protocols.
Assist the Quality/NABH team in maintaining required documentation and compliance records.
Monitor cleanliness, housekeeping, basic facility requirements, and other operational concerns.
Coordinate with relevant teams for maintenance, AMC, supplies, and other hospital requirements.
Prepare daily/weekly/monthly operational reports as required.
Support hospital events, promotional activities, and marketing initiatives when required.
Identify operational gaps and escalate issues to the management appropriately.
Ensure proper communication and coordination between departments.
Perform any other duties assigned by the management.
Required Skills
Good communication and interpersonal skills.
Strong coordination and follow-up skills.
Good organizational and time-management abilities.
Basic knowledge of MS Excel, Word, and email communication.
Ability to maintain records and prepare reports.
Problem-solving and multitasking ability.
Patient-centric and professional approach.
Ability to work effectively in a hospital environment and as per operational requirements.
Preferred Candidate
Candidates with experience in hospital operations, healthcare administration, front office, or patient coordination will be preferred.
Freshers with good communication, coordination, and administrative skills may also be considered.
Key Performance Areas
Smooth day-to-day hospital operations
Patient experience and service coordination
Inter-departmental coordination
Documentation and reporting
Vendor and facility coordination
Quality and compliance support
Timely resolution and escalation of operational issues
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