Wockhardt Hospitals Ltd
Website:
wockhardthospitals.com
Job details:
Company Name: The Umrao Institute of Medical Science & Research
Work Location: Mira Road, Mumbai (Close to Railway Station)
Working Days: 6 Days a Week
Position: Medical Social Worker.
Key Responsibilities
- Assess patients who approach the Trust for financial or medical assistance.
- Understand each case individually and process applications in accordance with Trust policies and procedures.
- Complete all required formalities, including verification and documentation of patient records.
- Maintain physical records, case files, and supporting documents in a systematic and organized manner.
- Scan documents and maintain accurate and updated electronic records.
- Coordinate with internal departments, medical teams, and other stakeholders for timely case processing.
- Handle Trust administration activities, including documentation, coordination, record management, and day-to-day administrative requirements.
- Develop a clear understanding of Medical Trust operations, procedures, policies, and compliance requirements.
- Possess basic knowledge of legal and regulatory requirements applicable to Trust operations, patient assistance, documentation, and related processes.
- Ensure proper documentation and compliance with applicable Trust policies and legal requirements.
- Maintain confidentiality of patient information and sensitive documents.
- Handle other miscellaneous administrative and office-related tasks as assigned by management.
Required Qualifications & Experience
- 10+ years of relevant experience in Medical Social Work, Trust administration, healthcare administration, or a related field.
- Degree or Diploma in Medical Social Work / Social Work.
- Prior experience in Medical Trust / Charitable Trust administration will be preferred.
- Good knowledge of Trust operations, documentation, compliance, and administrative procedures.
- Basic knowledge of legal and statutory requirements related to Trust/NGO operations and patient assistance processes.
- Proficient in Microsoft Office applications, especially MS Word and Excel.
- Strong documentation, coordination, communication, and interpersonal skills.
- Ability to handle sensitive patient cases with empathy, confidentiality, and professionalism.
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