Palmspire Technologies
Website:
palmspire.com
Job details:
Read this first
This is an outbound operations role, not a classic SDR role. The difference matters, and we'd rather you know before you apply.
You will not write your own cold email copy. We run an approved message library, and every template is signed off before it goes live. You will not close deals or run discovery calls, the founder and our US sales partner do that.
What you will own is the machine that feeds them: building genuinely researched target lists, verifying and documenting every contact before a single email is sent, running the sending infrastructure, protecting deliverability, and triaging replies so the right ones reach a closer fast.
About Palmspire
Palmspire is an engineering-led HubSpot partner. We build and repair the revenue systems that B2B companies run their pipeline on — CRM data integrity, integrations, migrations, and the CMS work around them.
We operate across Canada and India. We are not a generic offshore agency and we don't sell on price. We sell a paid, fixed-fee diagnostic first and earn the implementation work from what it finds.
This is a new function. You'd be the first dedicated hire building it.
Who we sell to
B2B SaaS companies in the United States, roughly $20M–$50M ARR, running HubSpot as their primary CRM or actively evaluating a move from Salesforce.
Secondary: fintech and B2B professional services firms with recurring revenue.
The buyers are Heads of RevOps, CMOs, and VPs of Marketing. The signals we look for are attribution that doesn't reconcile, manual pipeline reporting, a stalled AI initiative, or a migration under review.
We do not cold-email Canadian or European addresses. That's a policy decision you'll be expected to enforce, not interpret.
What you'll do
Build the list
- Research target accounts against our ICP using Apollo and LinkedIn Sales Navigator
- Find 2–3 genuine, specific data points per account — current stack, a recent hire or funding event, an observable problem. Not job title and company size.
- Work our existing cleaned contact base as a separate re-engagement track
Make it legal and clean — this is half the job
- Run every contact through our suppression register before anything else: existing clients, open deals, partners, competitors, prior unsubscribes
- Verify every email address before it enters a sequence
- Record the eligibility evidence for each contact — jurisdiction, outreach basis, source, date, role relevance — in our compliance ledger
- Understand why this matters: we are a Canadian company emailing US prospects. Getting this wrong is a legal and reputational problem, not an admin slip.
Run the sending
- Enrol approved contacts into approved sequences on our sending platform
- Monitor deliverability daily — bounce rate, spam complaints, domain reputation
- Pause any campaign that breaches a threshold. You do not need approval to stop something that's going wrong. We'd rather you stop a good campaign unnecessarily than let a bad one run.
- Manual LinkedIn touches at safe, human volumes
Handle the replies
- Classify every reply against our framework — positive, referral, future interest, not interested, wrong person, unsubscribe, complaint
- Route positive replies to a closer immediately
- Process unsubscribes and bounces into permanent suppression the same day
Keep the record straight
- Log everything in HubSpot and the compliance ledger with no gaps
- Report weekly: accounts researched, contacts verified, contacts enrolled, replies, positive replies, meetings booked — each as a separate number, never blended
- Tell us when the message isn't landing. You see the data first.
Click on Apply to know more.