ACET Migration Services
Website:
acetmigration.com
Job details:
IT & Admin Executive – Job Description
Job Summary
The IT & Admin Executive is responsible for providing first-level IT support while assisting with day-to-day administrative operations. This role ensures the smooth functioning of office technology, maintains IT assets, supports employees with technical issues, and helps manage office facilities and administrative tasks.
Key Responsibilities
IT Support
- Provide first-level technical & troubleshoot support for laptops, printers, and other office equipment.
- Install, configure, and troubleshoot computer hardware and software.
- Assist with email setup, user account management, and password resets.
- Monitor and maintain office networks, internet connectivity, and IT systems.
- Coordinate with external IT vendors for complex technical issues.
- Maintain IT asset inventory, software licenses, and equipment records.
- Ensure regular data backups and basic cybersecurity best practices.
- Support onboarding and offboarding by setting up and disabling employee IT accounts and devices.
Administrative Support
- Manage office supplies, stationery, and equipment procurement.
- Coordinate office maintenance, repairs, and vendor services.
- Maintain administrative records, files, and documentation.
- Assist in organizing meetings, events, and travel arrangements.
- Handle postal/courier services, incoming/outgoing mail, and office logistics.
- Support HR and finance teams with administrative tasks when required.
- Ensure office facilities are clean, safe, and well-maintained.
Qualifications
- Bachelor's degree or diploma in Information Technology, Computer Science, Business Administration, or a related field.
- 1–3 years of experience in IT support and/or office administration.
- Basic knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
- Familiarity with office administration processes and vendor coordination.
Required Skills
- Basic IT troubleshooting and technical support skills.
- Knowledge of computer hardware, software, and networking fundamentals.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong organizational and time management skills.
- Good communication and interpersonal skills.
- Ability to multitask and prioritize responsibilities effectively.
- Problem-solving mindset with attention to detail.
- Customer-service-oriented attitude.
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