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Job Description – Inside Sales Executive / Academic Counsellor
Job Title: Inside Sales Executive – Academic Counsellor
Industry: EdTech / Education Technology
Location: Mumbai, Maharashtra
Job Type: Full-Time | Work from Office
Salary: ₹35,000 – ₹45,000 per month + Performance Incentives
Experience: 1–4 years in Inside Sales, EdTech Sales, Academic Counselling, Admissions, or B2C Sales
Education: Graduate in any discipline
About the Role
We are looking for a highly motivated and result-oriented Inside Sales Executive / Academic Counsellor to join our growing EdTech team in Mumbai.
The candidate will be responsible for connecting with prospective students and working professionals, understanding their career and learning goals, recommending suitable courses/programs, and converting qualified leads into successful enrollments.
This is a consultative sales role where strong communication, counselling, persuasion, follow-up, and target-achievement skills are essential.
Key Responsibilities
- Handle inbound and outbound leads generated through digital marketing and other channels.
- Connect with prospective students through calls, WhatsApp, email, video calls, and meetings.
- Understand students' educational background, career goals, interests, and requirements.
- Provide one-to-one academic and career counselling and recommend relevant courses.
- Explain course curriculum, duration, fees, learning methodology, certifications, career opportunities, and other program benefits.
- Handle student/parent queries and resolve objections effectively.
- Follow up consistently with interested prospects and maintain strong lead relationships.
- Convert qualified leads into paid enrollments/admissions.
- Achieve daily, weekly, and monthly sales and enrollment targets.
- Maintain accurate lead information, follow-up schedules, and conversion status in the CRM.
- Track prospects throughout the complete sales funnel, from enquiry to enrollment.
- Coordinate with the Admissions, Marketing, Operations, and Academic teams to ensure a smooth student onboarding experience.
- Maintain high standards of professionalism and customer experience.
- Prepare regular reports on calls, follow-ups, conversions, revenue, and pipeline.
Key Performance Indicators (KPIs)
- Monthly revenue / enrollment target achievement
- Lead-to-enrollment conversion rate
- Number of qualified leads contacted
- Follow-up and pipeline management
- Daily connected calls and productive conversations
- Average response and follow-up time
- CRM data accuracy and discipline
- Student experience and enrollment completion rate
Required Skills
- Excellent verbal and written communication skills.
- Strong English communication; Hindi/Marathi would be an advantage.
- Strong sales, negotiation, persuasion, and objection-handling skills.
- Confident and professional telephone presence.
- Strong interpersonal and relationship-building skills.
- Ability to understand customer needs and provide consultative solutions.
- Target-oriented and self-motivated approach.
- Good follow-up and time-management skills.
- Comfortable working in a fast-paced, target-driven EdTech environment.
- Basic knowledge of CRM software, MS Office/Google Workspace, WhatsApp, and email.
Preferred Experience
Candidates with experience in any of the following will be preferred:
- EdTech Sales
- Academic Counselling
- Inside Sales
- Education Sales
- Admissions Counselling
- Career Counselling
- B2C Sales
- Training / Certification Sales
- Online Course Sales
- Banking, Insurance, Telecom, or other high-volume consultative sales roles
Ideal Candidate
We are looking for someone who:
- Enjoys speaking with students and helping them make career decisions.
- Has a strong sales mindset and enjoys achieving targets.
- Can confidently handle objections and close admissions.
- Is energetic, ambitious, and comfortable with performance-driven incentives.
- Takes ownership of leads and follows up until closure.
- Can build trust with students and parents while maintaining a professional approach.
Compensation & Benefits
Salary: ₹35,000 – ₹45,000 per month, depending on experience and interview performance.
Additional Benefits:
- Attractive performance-based incentives
- Career growth opportunities
- Training and product knowledge sessions
- Opportunity to work with a growing EdTech organization
- Exposure to the complete student counselling and admissions lifecycle
Working Details
Location: Mumbai
Work Mode: Work from Office
Employment Type: Full-Time
Experience: 1–4 years preferred
Joining: Immediate / Negotiable
Why Join Us?
Join a fast-growing EdTech organization where you can build your career in Inside Sales, Academic Counselling, and Education Consulting, while helping students and professionals make better decisions about their education and careers.
If you are passionate about sales, communication, education, and achieving results, we would love to hear from you.
Click on Apply to know more.