Website:
techtronixsolutions.com
Job details:
Company Description Techtronix Solutions is a technology services provider recognized for strong customer service and reliable solution delivery. Supported by a robust network of technology partners and a growing presence across multiple regions, the company offers end-to-end IT infrastructure and managed services. Core capabilities include data center design, server and storage virtualization, network design, cybersecurity, and endpoint protection. Techtronix Solutions also delivers Microsoft 365 and collaboration solutions, virtual desktop infrastructure, and backup and disaster recovery services. The organization focuses on cost-effective, industry-leading solutions that help clients boost productivity, improve operational efficiency, and drive digital transformation.
Role Description This is a full-time, on-site Inside Sales Representative role based in Dwarka. The Inside Sales Representative will handle inbound and outbound calls, qualify leads, and follow up on inquiries to convert prospects into opportunities. Responsibilities include presenting technology solutions, preparing proposals and quotations, maintaining accurate records in CRM systems, and coordinating with technical and delivery teams to address client requirements. The role involves nurturing existing accounts, ensuring a high level of customer satisfaction, and supporting sales campaigns and promotions. The Inside Sales Representative will also track sales metrics, report on pipeline status, and contribute feedback to improve sales processes and customer engagement.
Qualifications
- Candidates should possess strong Inside Sales skills, including telesales, opportunity qualification, and pipeline management.
- Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and build long-term client relationships.
- Candidates should possess Lead Generation and prospecting skills, including researching potential clients and initiating outreach.
- Candidates should possess Account Management skills to manage existing customers, identify upsell and cross-sell opportunities, and support renewals.
- Relevant skills such as effective communication, negotiation, and presentation abilities, along with basic understanding of IT infrastructure and managed services, are beneficial.
- Prior experience in B2B technology or IT services sales, familiarity with CRM tools, and a track record of meeting or exceeding sales targets are preferred.
- A diploma or degree in Business, Marketing, Information Technology, or a related field is advantageous, along with the ability to work collaboratively in an on-site team environment.
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