OptiClaim
Website:
opticlaim.co
Job details:
About OptiClaim
OptiClaim Business Solutions LLP is a healthcare revenue cycle management (RCM) and staffing firm based in India, serving U.S. healthcare clients. We build and manage teams across medical coding, billing, and related RCM functions, alongside IT support functions for our operations.
About the Role
We are looking for an energetic, hands-on HR professional to own the complete employee lifecycle for OptiClaim's RCM and IT teams — from opening a requisition to closing an exit. This is a high-ownership role suited to someone who can recruit at pace for India-based hiring, run day-to-day HR operations independently, and act as the first point of contact for employees, all while supporting a business that serves U.S. healthcare clients.
Key Responsibilities
1. Recruitment & Talent Acquisition
- Raise and track manpower requisitions with approval from the reporting manager, aligned to open headcount/budget
- Post open roles on LinkedIn and other relevant job boards (Naukri, Indeed, etc.)
- Source and screen candidates; shortlist and share the top 5 resumes for every 100 applications received
- Conduct first-level screening calls to assess fit, experience, and communication
- Coordinate and schedule subsequent interview rounds with hiring/functional teams
- Pass shortlisted candidates to senior people managers for final rounds and client-facing decisions
- Maintain 2–3 backup candidates per role in case the first choice doesn't work out
- Conduct background verification and reference checks before rolling out an offer
- Lead salary negotiations within approved bands
- Draft the offer letter (or coordinate with the approving authority), read it out in full to the candidate, clarify doubts, and obtain a signed acknowledgment
2. Onboarding
- Prepare and track the pre-joining documentation checklist (ID proof, qualification docs, relieving letter, last 3 months' payslips, etc.)
- Coordinate Day-1 induction, IT asset allocation, and system/access provisioning with the IT team
- Assign a buddy/point of contact for new joiners
- Track probation period and confirm employment status at the end of probation
3. HR Operations & Employee Lifecycle Management
- Track attendance, overtime, and leave balances for all employees
- Process and run monthly payroll accurately and on time
- Generate and distribute salary slips
- Communicate promotions, increments, and any changes in compensation or role
- Run monthly team-building activities to support engagement and morale
- Handle employee conflicts and grievances; escalate through a documented grievance redressal process where needed
- Support performance appraisal cycles — coordinate timelines, collect inputs, and communicate outcomes
- Track certifications and renewals relevant to RCM (e.g., CPC, CCS, CDI/UR-related credentials) and IT (vendor/technical certifications)
- Maintain and update HR policies and the employee handbook
4. Compliance
- Coordinate statutory compliance filings (PF, ESI, Professional Tax, TDS) with the finance/accounts team
- Maintain statutory registers and ensure documentation is audit-ready
- Ensure NDAs, confidentiality agreements, and other employment documentation are signed and filed
5. Offboarding
- Process resignations and track notice period completion
- Conduct exit interviews and document feedback/reasons for attrition
- Coordinate Full & Final settlement with the finance team within defined timelines
- Recover company assets and ensure access/systems are revoked on the last working day
- Issue relieving letters and experience letters
6. Reporting
- Maintain an HR MIS/dashboard tracking key metrics — time-to-fill, offer-to-join ratio, attrition rate, headcount by function
- Share periodic hiring and attrition reports with leadership
Required Skills & Qualifications
- 3+ years of experience in recruitment, with specific exposure to RCM and/or IT hiring
- Working knowledge of payroll processing and statutory compliance (PF, ESI, PT, TDS)
- Strong communication and negotiation skills
- Comfortable working independently with high ownership; energetic and enthusiastic approach
- Proficiency in MS Excel/Google Sheets; familiarity with any ATS/HRMS is a plus
- Ability to manage confidential information with discretion
Nice to Have
- Prior experience recruiting for US-facing RCM operations (medical coding, billing, AR/denials, staffing)
- Exposure to IT/cybersecurity hiring
- Experience setting up HR processes in a growing/early-stage team
Click on Apply to know more.