Website:
fusionfly.in
Job details:
Holiday Package Specialist:
Location: Mumbai / Bhayandar, Maharashtra.
Employment Type: Full-time.
Experience: 1-5 years in Travel Sales, Holiday Sales, Tour Operations, or a related travel role.
Department: Sales.
About FusionFly.
FusionFly is a travel company specialising in customised domestic and international holidays, flights, hotels, visa assistance, travel insurance, forex and complete travel solutions.
We help travellers plan and book personalised holidays across India and international destinations, with customised itineraries designed around their budget, preferences and travel requirements.
About the Role.
We are looking for an enthusiastic and target-oriented Holiday Package Specialist who can handle both Domestic and International Holiday Sales.
The ideal candidate should understand the travel industry, have strong destination knowledge and be comfortable discussing holiday packages, visas, flights, hotels, forex and other travel requirements with customers.
This is a consultative sales role; your job isn't simply to sell a package. Your responsibility is to understand the customer's requirements, recommend the right destination and itinerary, prepare competitive quotations, follow up effectively and convert enquiries into confirmed bookings.
Key Responsibilities.
• Handle domestic and international holiday enquiries from initial interaction to booking confirmation.
• Understand customer requirements including destination, budget, travel dates, duration, group size and preferences.
• Recommend suitable destinations, hotels, activities, sightseeing and customised itineraries.
• Prepare and present professional quotations and itineraries.
• Handle customer negotiations and sales objections effectively.
• Follow up with leads through calls, WhatsApp and email.
• Convert qualified enquiries into confirmed bookings and achieve monthly sales targets.
• Maintain strong knowledge of domestic and international destinations.
• Understand basic visa requirements, documentation and application processes for major international destinations.
• Have working knowledge of flights, hotels, transfers, travel insurance and forex.
• Coordinate with suppliers, DMCs, visa teams, operations and other internal departments to ensure smooth bookings.
• Maintain accurate lead, quotation and booking information in the CRM or designated system.
• Build long-term relationships with customers and encourage repeat bookings and referrals.
• Stay updated with destination trends, travel regulations, visa updates, seasonal offers and new travel products.
What We Are Looking For
• 1 to 5 years of experience in travel sales, holiday packages, tour operations or a similar role.
• Strong knowledge of Indian and international tourist destinations.
• Good understanding of holiday packages, hotels, flights, visas, forex and travel insurance.
• Strong communication and interpersonal skills.
• Excellent sales, negotiation and objection handling skills.
• Ability to understand customer needs and recommend suitable travel solutions.
• Comfortable working with sales targets and performance metrics.
• Strong follow-up discipline and ability to manage multiple leads simultaneously.
• Good knowledge of WhatsApp, email and basic CRM or sales tools.
• Fluency in English and Hindi. Knowledge of Marathi or other languages is an advantage.
• Candidates with experience handling Meta or website-generated travel leads will be preferred.
Key Performance Areas.
Lead Conversion. Convert qualified enquiries into confirmed bookings.
Sales Revenue. Consistently achieve monthly and quarterly sales targets.
Customer Experience. Deliver accurate, personalised and professional travel recommendations.
Follow-ups. Maintain timely and consistent communication with every active lead.
Product Knowledge. Stay updated with destinations, packages, visa requirements and travel services.
Repeat Business. Build relationships that generate repeat customers and referrals.
Why Join FusionFly?
• Work with both domestic and international holiday products.
• Opportunity to work with a growing travel brand.
• Exposure to multiple areas of the travel industry, including holidays, flights, visa, forex and travel insurance.
• Opportunity to develop strong travel sales and destination expertise.
• Performance-driven growth opportunities.
• Work with a team focused on building a customer-first travel experience.
How to Apply.
If you are passionate about travel, enjoy speaking with customers and have the ability to turn travel enquiries into memorable holidays, we would love to hear from you.
Send your CV to: hiring@fusionfly.in.
Call or WhatsApp: +91 86559 69839. (Call/WhatsApp)
Website: www.fusionfly.in.
Click on Apply to know more.
