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To develop high-value business for Sound of Music (SOM), build and manage discreet relationships with UHNW clients and design professionals, convert opportunities into profitable projects, and strengthen SOM’s reputation and market presence.
The primary focus of the role is sales, business development and strategic relationship management, with oversight of approved brand and PR activities.
Key Requirements
* 4+ years of relevant experience in luxury sales, private banking, luxury real estate, architecture, interiors, hospitality, premium technology, automotive, aviation, or a related field.
* EXCELLENT spoken and written English is a CORE requirement, along with polished presentation, and strong professional etiquette.
* Bachelor’s degree preferred. A master’s degree or MBA in business, luxury management, marketing, communications, or a related field is advantageous. Strong relevant professional experience may be considered in lieu of formal qualifications.
* Demonstrated experience managing high-profile clients and long, relationship-led sales cycles.
* Ability to develop a strong working understanding of private cinema, high-end audio, automation, lighting, and integrated technology at a commercial and client-advisory level.
* Strong follow-up, CRM, proposal, negotiation, and commercial skills.
* Ability to work closely with technical, design, and operations teams and communicate accurately without overpromising.
* Absolute discretion regarding client identities, homes, budgets, projects, and personal information.
Core Responsibilities
* Build and develop relationships with architects, interior designers, developers, family offices, luxury brands, and UHNW clients.
* Lead client discovery, presentations, proposals, negotiations, and follow-ups.
* Sell complete experiences and integrated solutions rather than isolated products.
* Maintain an accurate and disciplined sales pipeline, including meeting notes, next steps, and forecasts.
* Coordinate effective client handovers from sales to design, execution, and after-sales.
* Oversee approved PR, events, media opportunities, case studies, and brand communications.
* Protect SOM’s reputation and ensure external communications and public claims follow company approval processes.
* Build long-term relationships that generate repeat business, referrals, and strategic introductions.
Non-Negotiables
* No name-dropping, gossip, unauthorised photography, or disclosure of confidential client information.
* No hidden commissions, side arrangements, unauthorised discounts, or commitments outside approved company processes.
* All material client interactions, opportunities, commitments, and next steps must be appropriately recorded in SOM’s company systems.
* The candidate must demonstrate integrity, discretion, accountability, professional loyalty, and a genuine interest in building a long-term career with the business.
* Client and company relationships developed through SOM must be treated as company relationships and managed in accordance with employment agreements and company policies.
Measures of Success
Performance will be measured against:
* Quality and value of the qualified sales pipeline
* Profitable sales and realised gross profit
* Conversion rate
* Follow-up and CRM discipline
* Development of architect, designer, developer, and strategic partner relationships
* Repeat business and referrals
* Client satisfaction
* Quality of internal handovers and coordination
* Protection of client confidentiality, with zero confidentiality breaches
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